Global SaaS Billing & Revenue Ops Lead (Hybrid)

Recorded Future; Boston (MA); Hybrid; USD 108,000 - 162,000; Full time

Benefits offered by this job

Incentive compensation

Equity

Health insurance

401K

Job summary

Recorded Future is seeking an experienced Manager, Revenue & Billing Operations to lead and scale billing and revenue accounting for a global customer base. The role focuses on turning complex SaaS contracts into accurate, timely billing and revenue outcomes while overseeing collections.

You will partner with RevOps, Deal Desk, Sales and Finance to ensure scalable, audit-ready processes, with emphasis on automation and cross-functional alignment. Hybrid work from Boston, MA two days per week.

Qualifications

• 7+ years of experience in billing operations, revenue accounting, or finance operations, preferably in SaaS or technology.
• 3+ years of people management experience or team leadership experience.
• Strong Order to Cash & Revenue Accounting experience.
• Strong experience with NetSuite and Salesforce.
• Experience with automation, AI, or process improvement initiatives.
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Own global billing operations, ensuring accurate and timely invoice generation aligned with contract terms and booking policies.
• Manage end-to-end invoicing lifecycle post-Closed Won, including billing setup, validation, and delivery.
• Ensure alignment across Salesforce, contract terms, and NetSuite to minimize downstream errors and revenue impact.
• Serve as the primary escalation point for complex billing issues, disputes, and exceptions.
• Lead collections processes, including AR aging, follow-ups, and dispute resolution.
• Monitor and drive performance against key metrics such as DSO, past-due balances, and collection effectiveness.
• Ensure timely and accurate cash application and reconciliation.
• Lead and own month-end close activities, including preparation and review of journal entries, balance sheet reconciliations, and revenue flux commentary.

Skills

Billing operations

Revenue accounting

People management

Order to Cash

NetSuite

Salesforce

Automation / AI

Analytical skills

Communication

Tools

NetSuite

Salesforce

Job description

Recorded Future is seeking an experienced Manager, Revenue & Billing Operations to lead and scale billing and revenue accounting for a global customer base. The role focuses on turning complex SaaS contracts into accurate, timely billing and revenue outcomes while overseeing collections.

You will partner with RevOps, Deal Desk, Sales and Finance to ensure scalable, audit-ready processes, with emphasis on automation and cross-functional alignment. Hybrid work from Boston, MA two days per week.