Global SaaS Billing Lead — Remote/Hybrid

Relativity; Kansas; Hybrid; USD 60,000 - 90,000; Full time

Job summary

Relativity, located in the United States, is seeking a Senior Billing Specialist to oversee the invoice preparation and contract processing for a diverse product range. This position requires a strong background in billing within a SaaS environment and proficiency in financial software such as Salesforce and Zuora.

The Senior Billing Specialist will enhance process efficiency, support crucial customer accounts, and engage cross-functionally across the organization. A collaborative and detail-oriented approach is essential for success in this role.

Qualifications

• 5+ years of invoicing and billing experience preferred with SaaS products.
• Proficiency in financial software and billing management tools.
• Experience implementing process improvements using technology.

Responsibilities

• Process contracts across all product lines for a global customer base.
• Manage month-end billing cycles for SaaS and services.
• Improve billing process efficiency leveraging AI tools.

Skills

Accounts Receivable (AR)

Billing

Communication

Customer Service

Data Entry

Enterprise Resource Planning (ERP) Systems

Invoices

Microsoft Excel

Payment Processing

Education

Bachelor’s degree in Business, Finance, or Accounting

Tools

Zuora

Salesforce

Workday

Job description

Relativity, located in the United States, is seeking a Senior Billing Specialist to oversee the invoice preparation and contract processing for a diverse product range. This position requires a strong background in billing within a SaaS environment and proficiency in financial software such as Salesforce and Zuora.

The Senior Billing Specialist will enhance process efficiency, support crucial customer accounts, and engage cross-functionally across the organization. A collaborative and detail-oriented approach is essential for success in this role.