Global SaaS Billing Lead — Remote/Hybrid

Relativity; Oregon (WI); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Relativity is seeking a Senior Billing Specialist to manage the invoicing process for various product lines. This key role requires expertise in contract processing and billing documentation, playing a critical part in the order-to-cash cycle for a global customer base.

The ideal candidate will have over 5 years of experience, particularly in SaaS environments. Responsibilities include handling complex billing structures and collaborating cross-functionally to optimize efficiency. Inclusivity and teamwork are vital elements of the company culture.

Qualifications

• 5+ years of invoicing and billing experience, preferably with SaaS products.
• Proficiency in financial software and ERP systems.
• History of implementing process improvements and leveraging technology.
• Strong analytical and problem-solving skills.
• Effective communicator with excellent collaboration abilities.

Responsibilities

• Process all contracts across product lines for global customers.
• Handle deal types including new business, renewals, and terminations.
• Execute billing cycles for SaaS, license, and services.
• Assist with Finance Queue and resolve billing inquiries.
• Drive improvements in billing processes using AI tools.

Skills

Accounts Receivable (AR)

Billing

Communication

Customer Service

Data Entry

Enterprise Resource Planning (ERP) Systems

Invoices

Microsoft Excel

Payment Processing

Education

Bachelor's degree in Business, Finance, or Accounting

Tools

Zuora

Salesforce

Workday

Job description

Relativity is seeking a Senior Billing Specialist to manage the invoicing process for various product lines. This key role requires expertise in contract processing and billing documentation, playing a critical part in the order-to-cash cycle for a global customer base.

The ideal candidate will have over 5 years of experience, particularly in SaaS environments. Responsibilities include handling complex billing structures and collaborating cross-functionally to optimize efficiency. Inclusivity and teamwork are vital elements of the company culture.