Global SaaS Billing Lead — Remote/Hybrid

Relativity; California (MO); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Relativity is seeking a Senior Billing Specialist to join the Order-to-Cash team. This role involves preparing customer invoices, processing contracts, and managing billing documentation across various product lines. The ideal candidate will contribute to cross-functional projects and improve billing process efficiency while handling critical customer accounts.

The position offers a salary range of $60,000 to $90,000, with eligibility for performance bonuses and incentives. Strong analytical skills and a background in SaaS billing are essential for success in this role.

Qualifications

• 5+ years of invoicing and billing experience with SaaS products.
• Proficiency in financial software and large ERP systems.
• Strong analytical and problem-solving skills.

Responsibilities

• Process contracts across all product lines for global customers.
• Execute month-end and mid-month billing cycles.
• Manage customer usage commit balance and license requests.

Skills

Accounts Receivable (AR)

Billing

Communication

Customer Service

Data Entry

Enterprise Resource Planning (ERP) Systems

Invoices

Microsoft Excel

Payment Processing

Education

Bachelor’s degree in Business, Finance, or Accounting

Tools

Zuora

Salesforce

Workday

Job description

Relativity is seeking a Senior Billing Specialist to join the Order-to-Cash team. This role involves preparing customer invoices, processing contracts, and managing billing documentation across various product lines. The ideal candidate will contribute to cross-functional projects and improve billing process efficiency while handling critical customer accounts.

The position offers a salary range of $60,000 to $90,000, with eligibility for performance bonuses and incentives. Strong analytical skills and a background in SaaS billing are essential for success in this role.