Global Robotics Field Service Engineer

Dexory; United States; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Private healthcare

Life insurance

Income protection

Pension: 4+% employee; 5% employer

Employee Assistance Programme

25 holidays per year

Full meals onsite

Team events

Job summary

Dexory is seeking an experienced Field Service Engineer in the United States to service, repair and maintain our fleet of robots across continents. You will begin with hands-on electro‑mechanical assembly training, then transition to the Service Operations team with substantial travel to client sites.

Requirements include five years in precision electromechanical assembly, strong diagnostics, leadership, and excellent communication.

Qualifications

• Five+ years experience in electromechanical assembly and service in a precision industry (e.g. Motorsport, Aerospace, Railway, Automotive)
• Ability for frequent travel onsite and abroad to client sites (passport without restrictions)
• Strong electrical and mechanical diagnostic skills
• Excellent oral and written communication skills
• Impeccable attention to detail
• Ability to lead a team through tough challenges
• Flexible attitude to working hours and location
• Full Clean UK driving license

Responsibilities

• Perform on-site and off-site service and repairs for Dexory robots and equipment
• Develop, implement and action work instructions for service and repair tasks
• Develop and implement service plans in line with Engineering recommendations
• Maintain product traceability records
• Maintain product currency
• Ensure team compliance with quality assurance processes and contribute to continuous improvement initiatives
• Ensure team compliance with health and safety regulations
• Fulfill additional duties, whether functional or administrative, as assigned by management in a fair and reasonable manner

Skills

Electro-mechanical assembly

Troubleshooting

Electrical diagnostics

Team leadership

Excellent communication

Travel-ready

Tools

Jira

Confluence

Slack

G-Suite

Linux

MES software

Root cause analysis tools

Job description

Dexory is seeking an experienced Field Service Engineer in the United States to service, repair and maintain our fleet of robots across continents. You will begin with hands-on electro‑mechanical assembly training, then transition to the Service Operations team with substantial travel to client sites.

Requirements include five years in precision electromechanical assembly, strong diagnostics, leadership, and excellent communication.