Global Revenue Architecture Leader

Gong; San Francisco (CA); Remote; USD 350,000 - 600,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

Wellbeing stipend

Mental Health benefits

401(k)

Education stipend

Flexible vacation

Parental leave

Recharge days

Work from home stipend

Job summary

Gong is seeking a VP of Global Revenue Architecture to lead a multi-region post-sale organization and unify strategy across Enterprise, Enterprise Growth, Mid-Market, and Industry Expansion. You will craft scalable playbooks, drive retention, and partner across Sales, Product, and Marketing to maximize customer value and renewal outcomes.

You will report to the Chief Customer Officer and oversee a global team, setting cadence, governance, and leadership development while shaping how Gong scales

Qualifications

• 15+ years in customer success, account management, or revenue-facing leadership within B2B SaaS.
• Experience owning enterprise-scale retention and expansion targets (GRR/NRR).
• Experience across multiple regions/time zones with global consistency vs local nuance.
• Experience building or scaling a 'startup within a startup' motion with automation or self-service.

Responsibilities

• Lead a global organization across NAMER, EMEA, and APAC (~100+ people).
• Define a unified revenue architecture strategy and playbooks across segments.
• Own end-to-end revenue metrics, forecasting, and renewal/expansion.
• Scale Industry Expansion and develop vertical-specific playbooks and self-service strategies.
• Build leadership bench and succession planning for long-term scale.
• Represent RA at executive levels with customer C-suite and VP stakeholders.
• Partner with Sales, Product, Support, Marketing to embed RA insights in GTM.”],
• CoT_job_summary_short
• COMPANY NAME: GongKEY POINTS: Global leadership, enterprise retention, multi-region execution
• job_summary_short
• <p>Gong is seeking a VP of Global Revenue Architecture to lead a multi-region post-sale organization and unify strategy across Enterprise, Enterprise Growth, Mid-Market, and Industry Expansion. You will craft scalable playbooks, drive retention, and partner across Sales, Product, and Marketing to maximize customer value and renewal outcomes.</p><p>You will report to the Chief Customer Officer and oversee a global team, setting cadence, governance, and leadership development while shaping how Gong scales its revenue architecture worldwide.</p>
• contract_type
• fulltime
• location_type
• remote
• remote_scope
• international
• perks
• [{"name":"Medical plans"},{"name":"Dental plans"},{"name":"Vision plans"},{"name":"Wellbeing stipend"},{"name":"Mental Health benefits"},{"name":"401(k)"},{"name":"Education stipend"},{"name":"Flexible vacation"},{"name":"Parental leave"},{"name":"Recharge days"},{"name":"Work from home stipend"}]
• stated_min
• null
• stated_max
• null
• stated_absolute
• null
• salary_estimation_cot
• VP of Global Revenue Architecture in the US: market range around $350k–$600k per year with equity; anchored by senior leadership level and SF location.
• estimated_low
• 350000
• estimated_medium
• 450000
• estimated_high
• 600000
• currency
• USD
• frequency
• yearly
• bonus
• null
• tax
• gross
• application_email
• null
• job_end_date
• null
• contact_person
• null
• hiring_department_name
• Revenue Architecture (Gong)

Skills

Executive leadership

Post-sale leadership

Enterprise retention

Global across regions

Automation / AI-driven workflows

Executive stakeholder mgmt

Job description

Gong is seeking a VP of Global Revenue Architecture to lead a multi-region post-sale organization and unify strategy across Enterprise, Enterprise Growth, Mid-Market, and Industry Expansion. You will craft scalable playbooks, drive retention, and partner across Sales, Product, and Marketing to maximize customer value and renewal outcomes.

You will report to the Chief Customer Officer and oversee a global team, setting cadence, governance, and leadership development while shaping how Gong scales