Global Retail Food Safety Program Lead II

Amazon; Irvine (CA); On-site; USD 74,000 - 130,000; Full time

Benefits offered by this job

Sign-on payments and RSUs

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Program Manager II to lead the Worldwide Grocery Stores food safety audit program in Irvine, CA. You will partner with a third-party audit vendor, food safety analysts, store leadership, and cross-functional teams to ensure FDA Food Code compliance.

In this role you will manage day-to-day audit execution, monitor KPI dashboards, and drive data-driven improvements. You will mentor peers and help align audit processes with Operations needs while staying current with regulatory

Qualifications

• 3+ years of program or project management experience.
• 3+ years cross-functional experience with tech and non-tech teams.
• 3+ years implementing process improvement initiatives using data and metrics.
• Intermediate Excel skills (pivot tables, charts, lookups).
• 5+ years of managing food safety and quality in a large-scale retail or manufacturing environment.
• Bachelor's degree or equivalent.
• Travel up to 25% of the time.
• CP-FS certification, or comparable.
• Expertise in the FDA Food Code and retail food delivery/audit programs.

Responsibilities

• Manage the day-to-day execution of the Food Safety Audits programs, including scheduling, coverage, standards alignment, and data integrity.
• Own accountability to the 3P Food Safety Auditor’s KPI scorecard; monitor audit completion, on-time delivery, scoring consistency, and finding-closure metrics.
• Manage the relationship with the 3P audit provider - align on audit standards and expectations, resolve data and scoring discrepancies, and hold the provider to KPI commitments.
• Analyze and trend large audit data sets from internal and external audits to identify emerging Food Safety risks, recurring violations, and improvement opportunities.
• Verify Food Safety policy and the FDA Food Code are correctly reflected in audit standards, checklists, and scoring criteria.
• Support Food Safety escalations arising from audits; track corrective and preventive actions to closure with Operations stakeholders.
• Optimize audit procedures, processes, and best practices to improve efficiency, data quality, and reporting cycle time.
• Anticipate near-term bottlenecks in the audit program; identify, track, and mitigate immediate issues and risks, escalating when appropriate.
• Write and publish audit performance and trend content for WWGS Business Reviews; convey findings and recommendations clearly to stakeholders.
• Collaborate with AMZ & WFM stakeholders to align audit processes with Food Safety policy and Operations needs.
• Stay informed of FDA Food Code updates, regulatory publications, and industry audit benchmarks, and apply them to the audit program.
• Begin to mentor peers and new team members on audit standards, data analysis, and the FDA Food Code.
• Make trade-offs across time, quality, and resources to deliver reliable audit outcomes; decide when to resolve independently versus elevate.

Skills

Program management

Cross-functional collaboration

Process improvement

Data analysis

Food safety management

FDA Food Code expertise

Education

Bachelor's degree or equivalent

CP-FS certification

Tools

Excel

Job description

Amazon is seeking a Program Manager II to lead the Worldwide Grocery Stores food safety audit program in Irvine, CA. You will partner with a third-party audit vendor, food safety analysts, store leadership, and cross-functional teams to ensure FDA Food Code compliance.

In this role you will manage day-to-day audit execution, monitor KPI dashboards, and drive data-driven improvements. You will mentor peers and help align audit processes with Operations needs while staying current with regulatory