Global Retail Food Safety Audit Program Lead

Amazon; Fort Lauderdale (FL); On-site; USD 74,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon is seeking a Program Manager II to lead the Worldwide Grocery Stores food safety audit program, coordinating with a 3P audit vendor, analysts, store leaders, and stakeholders to ensure FDA code compliance.

You will manage day-to-day audit execution, monitor KPI performance, and drive data-driven improvements, while mentoring peers and aligning processes with policy and operations.

Qualifications

• 3+ years of program or project management experience.
• Experience cross-functionally with tech and non-tech teams.
• 3+ years of defining and implementing process improvement initiatives using data and metrics.
• 5+ years of managing food safety and quality in a large-scale retail or manufacturing environment.
• Bachelor's degree or equivalent.
• Travel up to 25% of the time.
• CP‑FS (Certified Professional – Food Safety) certification, or a comparable Food Safety professional certification.
• Expertise in the FDA Food Code and retail food delivery/audit programs.

Responsibilities

• Manage the day-to-day execution of the Food Safety Audits programs, including the 3P Food Safety audit cycle — scheduling, coverage, standards alignment, and data integrity; works on one or more projects and may own a program.
• Own accountability to the 3P Food Safety Auditor’s KPI scorecard; monitor audit completion, on‑time delivery, scoring consistency, and finding‑closure metrics, and act to keep them on target.
• Manage the relationship with the 3P audit provider — align on audit standards and expectations, resolve data and scoring discrepancies, and hold the provider to KPI commitments.
• Analyze and trend large audit data sets from internal and external audits to identify emerging Food Safety risks, recurring violations, and improvement opportunities.
• Verify Food Safety policy and the FDA Food Code are correctly reflected in audit standards, checklists, and scoring criteria.
• Support Food Safety escalations arising from audits; track corrective and preventive actions to closure with Operations stakeholders.
• Optimize audit procedures, processes, and best practices to improve efficiency, data quality, and reporting cycle time.
• Anticipate near‑term bottlenecks in the audit program; identify, track, and mitigate immediate issues and risks, escalating when appropriate.
• Write and publish audit performance and trend content for WWGS Business Reviews; convey findings and recommendations clearly to stakeholders.
• Collaborate with AMZ & WFM stakeholders to align audit processes with Food Safety policy and Operations needs.
• Stay informed of FDA Food Code updates, regulatory publications, and industry audit benchmarks, and apply them to the audit program.
• Begin to mentor peers and new team members on audit standards, data analysis, and the FDA Food Code.
• Make trade-offs across time, quality, and resources to deliver reliable audit outcomes; decide when to resolve independently versus escalation.

Skills

Program management

Cross-functional

Data analysis

Excel

FDA Food Code

Stakeholder management

Education

Bachelor's degree or equivalent

Job description

Amazon is seeking a Program Manager II to lead the Worldwide Grocery Stores food safety audit program, coordinating with a 3P audit vendor, analysts, store leaders, and stakeholders to ensure FDA code compliance.

You will manage day-to-day audit execution, monitor KPI performance, and drive data-driven improvements, while mentoring peers and aligning processes with policy and operations.