Food Safety Program Manager II: Global Retail Audit Lead

Amazon Inc.; Denver (CO); Presencial; USD 74 000 - 130 000; Tempo integral

Resumo da oferta

Amazon.com Services LLC is hiring a Food Safety Program Manager II to lead the Worldwide Grocery Stores (WWGS) retail food safety audit program. You will partner with a third-party audit vendor, food safety analysts, store leadership, and cross-functional teams to ensure compliance with the FDA Food Code.

The role emphasizes data-driven risk management, KPI oversight, and continuous improvement of audit processes, with travel up to 25% and a focus on scalable Food Safety excellence across

Qualificações

• 3+ years of program or project management experience.
• Experience working cross functionally with tech and non-tech teams.
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
• 5+ years of managing food safety and quality in a large-scale retail or manufacturing environment.
• CP-FS certification or a comparable food safety certification.

Responsabilidades

• Manage the day-to-day execution of the Food Safety Audits programs, including scheduling, coverage, standards alignment, and data integrity; works on one or more projects and may own a program.
• Own accountability to the 3P Food Safety Auditor’s KPI scorecard; monitor audit completion, on-time delivery, scoring consistency, and finding-closure metrics.
• Manage the relationship with the 3P audit provider — align on audit standards and expectations, resolve data and scoring discrepancies, and hold the provider to KPI commitments.
• Analyze and trend large audit data sets from internal and external audits to identify emerging Food Safety risks, recurring violations, and improvement opportunities.
• Verify Food Safety policy and the FDA Food Code are correctly reflected in audit standards, checklists, and scoring criteria.
• Support Food Safety escalations arising from audits; track corrective and preventive actions to closure with Operations stakeholders.
• Optimize audit procedures, processes, and best practices to improve efficiency, data quality, and reporting cycle time.
• Anticipate near-term bottlenecks in the audit program; identify, track, and mitigate immediate issues and risks, escalating when appropriate.
• Write and publish audit performance and trend content for WWGS Business Reviews; convey findings and recommendations clearly to stakeholders.
• Collaborate with AMZ & WFM stakeholders to align audit processes with Food Safety policy and Operations needs.
• Stay informed of FDA Food Code updates, regulatory publications, and industry audit benchmarks, and apply them to the audit program.
• Begin to mentor peers and new team members on audit standards, data analysis, and the FDA Food Code.
• Make trade-offs across time, quality, and resources to deliver reliable audit outcomes; decide when to resolve independently versus escalate.

Conhecimentos

Program management

Cross-functional collaboration

Data analysis

Stakeholder management

Process improvement

Travel up to 25% time

Formação académica

Bachelor's degree or equivalent

Ferramentas

Excel

Descrição da oferta de emprego

Amazon.com Services LLC is hiring a Food Safety Program Manager II to lead the Worldwide Grocery Stores (WWGS) retail food safety audit program. You will partner with a third-party audit vendor, food safety analysts, store leadership, and cross-functional teams to ensure compliance with the FDA Food Code.

The role emphasizes data-driven risk management, KPI oversight, and continuous improvement of audit processes, with travel up to 25% and a focus on scalable Food Safety excellence across