Global Retail Channel Lead, Starlink Consumer

Starlink; Bastrop (TX); Sur place; USD 180 000 - 240 000; Plein temps

Résumé du poste

Starlink Consumer (SpaceX) seeks a Sr. Manager of Retail Channel Management to lead global retail channel operations, aligning regional teams with shared processes and tools.

You will own the PO-to-delivery lifecycle, forecast retail demand, and coordinate with supply chain, logistics, and RDC to keep shelves stocked with kits and accessories. This role drives launch support for new doors, collaborates on S&OP, and ensures regulatory and packaging readiness across markets in a fast-paced,

Qualifications

• Bachelor's degree in business, supply chain, operations, engineering, or a related analytical field.
• 8+ years of experience in retail channel operations, supply chain, demand planning, sales operations, or consumer products operations.
• 5+ years of experience leading teams, including managing managers.

Responsabilités

• Lead global retail channel operations for Starlink Consumer and set the operating standard for how retail and distribution partners are supported worldwide.
• Lead the global retail channel management team, including senior managers and retail operations leads, and consolidate retail channel team members across regions into one global team; define roles, coverage, and operating cadence; and direct the retail operations staff embedded in the regional growth organizations.
• Own the retail order lifecycle from purchase order to delivery: PO intake, order entry, allocation, fulfillment, shipment tracking, and receiving issues; standardize distributor and retailer order templates and drive automation wherever it removes manual work
• Support new retail door openings and expansions, including launch checklists, initial load-in orders, inventory positioning, merchandising and fixture readiness, in-store activation setup, and handoffs to regional teams
• Own retail inputs into demand planning and S&OP: consolidate distributor and retailer forecasts for kits and accessories by region, reconcile them against sell-in, sell-through, and inventory, and represent retail demand in production and supply planning reviews
• Partner with supply chain, logistics, and regional distribution center (RDC) teams to balance retail and online inventory, prioritize retail orders, and keep weeks of supply, backorders, and aged orders inside plan
• Hold the retail-readiness standard for every product shipped to retail: correct part numbers and product mapping, UPC and barcode quality, regulatory certification marks, packaging, and pallet integrity; partner with production and compliance to catch issues before kits leave the factory or RDC
• Build and run the retail channel operating cadence and reporting: order status, fill rate, on-time delivery, inventory by retailer and RDC, sell-through, activation rates, and open issues, each with a clear owner and date
• Track production, inventory, and logistics issues that affect retail, and lead cross-functional resolution, including relabeling, returns, replacement shipments, and retailer communication
• Partner with product, engineering, and platform teams on retail tooling, including in-store activation and affiliate ordering APIs, retail kit tracking, and retailer system integrations
• Represent retail channel requirements to Hawthorne, Bastrop, and other SpaceX sites, and represent global constraints back to the regional teams so decisions are executable

Connaissances

Global leadership

Retail channel operations

Demand planning

S&OP

Forecasting

Data analytics

Cross-functional coordination

Formation

Bachelor's degree in business or related field

Outils

Excel

SQL

Power BI

Description du poste

Starlink Consumer (SpaceX) seeks a Sr. Manager of Retail Channel Management to lead global retail channel operations, aligning regional teams with shared processes and tools.

You will own the PO-to-delivery lifecycle, forecast retail demand, and coordinate with supply chain, logistics, and RDC to keep shelves stocked with kits and accessories. This role drives launch support for new doors, collaborates on S&OP, and ensures regulatory and packaging readiness across markets in a fast-paced,