Global Restaurant Tech & AI Strategy Lead

Pizza Hut; Plano (TX); On-site; USD 111,000 - 130,000; Full time

Job summary

Pizza Hut seeks a Regional Restaurant Technology Partner to enable franchisees to deliver operational excellence and scale with agility. You will align restaurant tech solutions to brand standards, support AI readiness, and guide innovation across Pizza Hut's tech ecosystem for Europe and LATAM regions.

In this role you will partner with franchisees, ensure global integration and security standards, build AI-ready foundations, manage vendor options, and collaborate with regional and global teams

Qualifications

• Bachelor's degree in IT, Business, or related field (MBA preferred).
• 7+ years in restaurant, retail, or hospitality technology strategy or implementation.
• Fluent Spanish speaker highly preferred.
• Expertise in restaurant systems, including POS, labor scheduling, inventory, and/or training platforms.
• Strong vendor management, cross-functional collaboration, and communication skills.
• Comfortable navigating matrixed, global organizations and influencing across levels.
• Hands on experience with networking/IT related issues.
• Must have worked on Integration related project.
• Must have experience in NCR, Oracle, other POS systems.

Responsibilities

• Partner with franchisees to identify, evaluate, and implement restaurant technology solutions aligned to Pizza Hut's growth ambitions and operational standards.
• Ensure local deployments meet global integration, data, and security standards.
• Support markets in building AI-ready foundations to enable personalized, cross-channel guest and team member experiences.
• Keep an updated record of existing market technology, technology contract expiry dates & identify gaps in current tech stack.
• Recommend appropriate approved vendors for the market to fill gaps or renewals.
• Act as global lead for one or more restaurant tech domains: Training & People Technology, POS.
• Own vendor sourcing, onboarding, performance management, and escalation.
• Source Good, Better, Best vendor options; build and maintain solution playbooks.
• Serve as a strategic advisor to other regional tech partners on best-fit tools and implementation approaches.
• Collaborate with Regional CDTOs and Global Ops Innovation, Digital Innovation, Labor, and Data teams.
• Ensure restaurant technology enables strategic priorities including operational efficiency and scalable data capture.
• Champion integration across restaurant systems to fuel data flow into analytics, AI, and insight engines.
• Define, promote, and update Good, Better, Best expectations for each domain.
• Ensure strong adoption and ROI of brand-approved systems.
• Identify and share global best practices to accelerate maturity and consistency.
• Monitor post-deployment success and advocate for upgrades or new solutions where needed.

Skills

Restaurant tech strategy

Vendor management

Cross-functional collaboration

Communication

Global/matrixed orgs

Networking/IT issues

Integration projects

Education

Bachelor's degree in IT, Business, or related field

MBA preferred

Tools

NCR

Oracle

POS systems

Job description

Pizza Hut seeks a Regional Restaurant Technology Partner to enable franchisees to deliver operational excellence and scale with agility. You will align restaurant tech solutions to brand standards, support AI readiness, and guide innovation across Pizza Hut's tech ecosystem for Europe and LATAM regions.

In this role you will partner with franchisees, ensure global integration and security standards, build AI-ready foundations, manage vendor options, and collaborate with regional and global teams