Global Programs Front Desk & Events Aide (Part-Time)

Indiana University Bloomington; Bloomington (IN); On-site; USD 17,000 - 18,000; Part time

Benefits offered by this job

Medical & dental insurance

Health savings account

Flexible spending accounts

Retirement plan

Paid holidays

Paid time off

Tuition subsidy

Job summary

Indiana University Bloomington's Ferguson International Center in Bloomington, IN seeks a part-time Front Desk Assistant to greet visitors, triage questions, escort to offices, and support events and reception operations.

The role emphasizes excellent customer service, attention to detail, and discretion with confidential information. The position is suitable for a college student with office experience and offers up to 15 hours per week, with shifts 8:00 AM to 5:00 PM, Monday through Friday.

Qualifications

• Currently enrolled as a student at Indiana University.
• Some office-related experience.
• 1 year of office experience in a university setting (preferred).
• Experience handling complex customer service situations (preferred).
• Previous office experience (preferred).

Responsibilities

• Serve as the first point of contact for visitors to the Ferguson International Center on the IU Bloomington campus.
• Triages or answers visitors' questions and directs them to the appropriate office or conference room.
• Directs or escorts visitors to the appropriate office or conference room.
• Maintains awareness of events and meetings in the building and accepts/distributes documents.
• Preserves the appearance and welcoming environment of the front desk and lobby.
• Facilitates setup and takedown of spaces for events in the Ferguson International Center.
• Provides general assistance with using AV technology in conference rooms.
• Maintains a front desk presence during events, including after hours or weekends.
• Supports IU Global units including the Office of International Services, Education Abroad, and International Partnerships.

Skills

Customer service

Communication

Attention to detail

Multi-tasking

Confidential info handling

MS Office

Education

IU student

Tools

Microsoft Office

Windows

Job description

Indiana University Bloomington's Ferguson International Center in Bloomington, IN seeks a part-time Front Desk Assistant to greet visitors, triage questions, escort to offices, and support events and reception operations.

The role emphasizes excellent customer service, attention to detail, and discretion with confidential information. The position is suitable for a college student with office experience and offers up to 15 hours per week, with shifts 8:00 AM to 5:00 PM, Monday through Friday.