Global Affairs Front Desk & Events Assistant (Part-Time)

Indiana University; Bloomington (IN); On-site; USD 17,000 - 18,000; Part time

Job summary

Indiana University Bloomington, Ferguson International Center, is seeking 3-4 part-time Student Employees for the Office of International Services within IU Global. This front desk role serves as the first point of contact for visitors, triages questions, escorts visitors, maintains lobby appearance, and supports event setups.

Requires current IU student, strong customer service, and excellent communication. Proficiency with Microsoft Office and Windows is expected.

Qualifications

• Currently enrolled as a student at Indiana University.
• Some office-related experience.
• 1 year of office or related experience in a university setting (preferred).
• Experience handling complex customer service situations.

Responsibilities

• Serves as the first point of contact for visitors to the Ferguson International Center on the IU Bloomington campus.
• Triages or answers visitors' questions.
• Directs or escorts visitors to the appropriate office or conference room.
• Maintains awareness of events and meetings in the building.
• Accepts documents from and distributes documents to visitors.
• Preserves the appearance and welcoming environment of the front desk and lobby.
• Facilitates setup and takedown of spaces for events.
• Provides general assistance with using A/V in conference rooms.
• Maintains a front desk presence during events after hours or weekends.
• Supports IU Global units including the Office of International Services, Education Abroad, and International Partnerships.

Skills

Customer service

Communication

Attention to detail

Organizational skills

Multi-tasking

Microsoft Office

Windows

Confidential information handling

Education

Currently enrolled as a student at Indiana University

Tools

Office equipment

Job description

Indiana University Bloomington, Ferguson International Center, is seeking 3-4 part-time Student Employees for the Office of International Services within IU Global. This front desk role serves as the first point of contact for visitors, triages questions, escorts visitors, maintains lobby appearance, and supports event setups.

Requires current IU student, strong customer service, and excellent communication. Proficiency with Microsoft Office and Windows is expected.