Global Program Management

Flex; Austin (TX); On-site; USD 110,000 - 170,000; Full time

Job summary

Flex is seeking a Global Program Manager in Austin, TX to ensure a seamless interface between the customer and Flex sites, focusing on tactical execution that affects strategic relationships and profitability. You will develop executive materials, translate complex data into clear messages, and lead PMO communications across programs.

Responsibilities include coordinating quarterly customer reviews, supporting contract development, and aligning operations with customer requirements while driving

Qualifications

• Bachelor’s degree or Master’s degree with 10+ years in program administration/management or related area.
• Strong relationship skills and ability to work with cross-functional teams.
• Ability to read and interpret complex data and present to executive management.
• Experience presenting to internal and external executives.

Responsibilities

• Develop high-quality executive presentations, business updates, and leadership communications.
• Translate complex information and data into clear, and compelling messages.
• Create content and storytelling for executive meetings, business reviews, town halls, and leadership discussions.
• Support the preparation of PowerPoint presentations, executive briefings, talking points, and written communications.
• PMO and business leaders to collect, organize, and synthesize information across multiple programs and initiatives.
• Help communicate key priorities, accomplishments, risks, and business outcomes.
• Coordinate / manage Global Customer business reviews on a quarterly basis.
• Input into Customer Contract development and ensures Contract requirements are adhered to by both operations and customers.

Skills

Executive communication

Stakeholder management

PMO coordination

Education

Bachelor’s degree or Master’s degree in a related field

Job description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Global Program Manager located in Austin TX. Reporting to the VP Early Engagement & Launch Excellence, the Global Program Manager will ensure there is a common interface to the Customer and between the multiple sites; focuses on tactical execution that affects the strategic relationship between Flex and the Customer; continues to monitor and reduce program risk, while maximizing program profitability.

What a typical day looks like:

• Develop high-quality executive presentations, business updates, and leadership communications.
• Translate complex information and data into clear, and compelling messages.
• Create content and storytelling for executive meetings, business reviews, town halls, and leadership discussions.
• Support the preparation of PowerPoint presentations, executive briefings, talking points, and written communications.
• PMO and business leaders to collect, organize, and synthesize information across multiple programs and initiatives.
• Help communicate key priorities, accomplishments, risks, and business outcomes.
• Support leadership meetings by developing agendas, presentation materials, and follow-up communications.
• Ensure consistency and quality across PMO communications and executive materials.
• Help improve how the PMO communicates its strategy, value, priorities, and results across the organization
• Act as the leader and sponsor for Global customer FPLC projects and has sign off responsibility at the phase gate reviews
• Coordinate / manage Global Customer business reviews on a quarterly basis
• Input into Customer Contract development and ensures Contract requirements are adhered to by both operations and customers.
• Identify additional opportunities within a division/segment or account and support the integrated sales proposal.
• Ensure cost reduction plans are in place to meet customer targets.
• Establish and manage Business Resumption plans for all customer commodities.
• Conduct operational reviews to ensure Flex and Customer requirements are at the required levels.
• Input operational and manufacturing strategies to support customer business strategies.
• Establish performance measurements for Global PM Organization to maximize profit and reduce liability (CSMP, KOI, P&L etc.).
• Conducts CSMP with Customer Senior management.
• Ensure CSMP schedule is adhered to, and improvement actions are implemented and communicated to the customer.
• Setting and resetting customer expectations.

The experience we’re looking to add to our team:

• Bachelor’s degree or Masters degree 10 years of experience in program administration/ management or related area.
• Expert functional knowledge in relation to other functions and a complete understanding of the function and those of related businesses relationship skills.
• Ability to read, analyze and interpret common scientific and technical journals, and financial reports. Ability to respond to common inquiries or complaints from customers.
• Ability to effectively present information to internal and external executive management.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.

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Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).