Program Manager (Walker, MI) - Automotive Manufacturing

Flex; Coopersville (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

Flex is seeking a Program Manager based in Walker, MI to lead cross-functional teams in delivering customer-focused products and services while coordinating development and implementation of project strategies. You will manage schedules, budgets and resources to maximize value for the business and its customers.

You will report to the Manager of Program Management and drive program wellness, customer satisfaction, and on-time delivery across diverse accounts.

Qualifications

• Bachelor's degree in business administration or related field.
• Minimum 3 years’ manufacturing industry experience in program administration/management of Fortune 50 automotive manufacturing programs (or similar).
• Automotive manufacturing experience ideal, or experience from other highly regulated manufacturers, also desirable.
• Demonstrates advanced operations, technical and people and/or process skills as well as customer relationship skills.
• Demonstrates knowledge of multiple functional technologies/processes and interdependencies at the site.

Responsibilities

• Organize, plan and direct program schedules and budgets.
• In charge of tracking relevant metrics and drive action items based on results.
• Provide help, knowledge and expertise with contract negotiations as required.
• Oversee interdepartmental activities ensuring completion of product development timelines, delivery, quality and business metrics.
• Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
• Manage coordination of product life cycle activities with P&L and customer satisfaction.

Skills

Program management

Cross-functional leadership

Communication skills

Customer relationship management

Project scheduling

Education

Bachelor's degree in business administration

Job description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

The \"Program Manager\" will be based in Walker, MI, reporting to the Manager of Program Management.

In this role, you will have 1 direct report and also be In-charge of guiding a team of cross functional experts in the delivery of customer focused products and services and will hold up development and implementation of a project, pricing and program strategies in order to continue to deliver value to the business and its customers.

Responsibilities

• Organize, plan and direct program schedules and budgets.
• In charge of tracking relevant metrics and drive action items based on results.
• Provide help, knowledge and expertise with contract negotiations as required.
• Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.
• Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
• Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
• Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.
• Be the key channel of communication for customers and act as escalation in the event of customer issues.
• In charge of customer´s satisfaction reviews and corrective actions.
• Maintain current and develop additional business with customers.
• Monitor and track that project and program deliverables are met.
• Be accountable for maintaining excellent customer relations with both new and existing customers.
• Holds up production sites for projects, costs and other customer related matters through business and expertise.

Qualifications

• Typically requires a bachelor's degree in business administration or related field or equivalent experience.
• Typically requires a minimum of 3 years’ manufacturing industry experience in program administration/ management of Fortune 50 automotive manufacturing programs (or similar), along with product launch experience, required.
• Automotive manufacturing industry experience ideal, or experience from other highly regulated manufacturers, also desirable.
• Demonstrates advanced operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.
• Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site.
• Accountability for the program wellness.
• Excellent communication (verbal and written), interpersonal and organizational skills, are required.

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).