Global Product Support Engineer III — Global Impact

Applied Materials

Santa Clara (CA)

On-site

USD 124,000 - 171,000

Full time

14 days+

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Benefits offered by this job

Comprehensive benefits
Stock award program
Bonus potential

Job summary

Applied Materials in Santa Clara, CA is seeking a role focused on developing procedures and BKMs for new products, with opportunities for hands-on lab work and cross-functional collaboration. The position requires driving process improvements, training, and parts management while supporting global technical initiatives.

The role offers a comprehensive benefits package, stock awards, and potential bonuses, with a travel expectation of approximately 25% and relocation eligibility as part of a

Responsibilities

  • Develop BKMs to service new products; contribute to FMECA.
  • Own Build & Test in Apps lab; address issues with Eng and Manufacturing.
  • Review Top Field Issues with Q&R; participate in CAPA; perform FA if needed.
  • Create procedures to install, retrofit and maintain products (Manuals).
  • Create CENs, ISBs and troubleshooting guides as required.
  • Collect data to create product BKMs.
  • Prepare training for new products; work with GTT and train CEs, PSEs, TPS.
  • Identify parts to be stocked by AGS and ensure correct locations.

Skills

Leadership
Problem Solving
Impact
Interpersonal Skills

Job description

Applied Materials in Santa Clara, CA is seeking a role focused on developing procedures and BKMs for new products, with opportunities for hands-on lab work and cross-functional collaboration. The position requires driving process improvements, training, and parts management while supporting global technical initiatives.

The role offers a comprehensive benefits package, stock awards, and potential bonuses, with a travel expectation of approximately 25% and relocation eligibility as part of a

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