Equipment Engineer III: Semiconductors & Field Solutions

Applied Materials; Santa Clara (CA); On-site; USD 125,000 - 169,000; Full time

Benefits offered by this job

Stock award program

Bonus potential

Job summary

Applied Materials in Santa Clara, CA, USA seeks a skilled professional to develop and document procedures, support new product builds, and collaborate with engineering, manufacturing, and quality teams to ensure reliable field support and product performance.

The role involves training, CAPA processes, troubleshooting guides, data collection for BKMs, and creating customer-facing procedures and notices. Travel is up to 10% with relocation eligibility.

Responsibilities

• Develop new procedures and Best Known Methods (BKMs) to service new products. Contribute to the FMECA process.
• Participate in or own first chamber Build & Test in Apps lab. Solve issues, or work with Engineering to address issues identified. Work with Manufacturing to develop procedures and participate (if required) on New Product final test
• Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues. Participate in or own CAPA process. Conduct or facilitate Failure Analysis (FA) if needed
• Develop and document procedures to install (start-up), retrofit and maintain the product (Technical Product Manuals)
• Develop new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required
• Collect process and qualification data to create product Best Known Methods (BKMs)
• Develop initial training package for new products and work with Global Technical Training (GTT) to develop training class. Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS Shipments, prior to shipping
• Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations

Job description

Applied Materials in Santa Clara, CA, USA seeks a skilled professional to develop and document procedures, support new product builds, and collaborate with engineering, manufacturing, and quality teams to ensure reliable field support and product performance.

The role involves training, CAPA processes, troubleshooting guides, data collection for BKMs, and creating customer-facing procedures and notices. Travel is up to 10% with relocation eligibility.