Global Procurement Operations Lead

Nclusion; Palo Alto (CA); Hybrid; USD 95,000 - 125,000; Full time

Benefits offered by this job

401k with match

Medical Insurance

Dental Insurance

Vision Insurance

Competitive compensation & equity

Flexible PTO

In-office lunch, team events

Job summary

Nclusion is seeking a Procurement Analyst to build and scale our procurement operations as we expand across markets. You’ll own end-to-end vendor onboarding, process POs, and ensure clean documentation while coordinating with finance and suppliers.

Based in our Palo Alto office, this on-site heavy role blends hands-on operations with system discipline, including Zip and NetSuite integrations, to drive visibility and fix recurring workflow issues for faster procurement outcomes.

Qualifications

• 2+ years of experience in procurement operations, supplier/vendor management, purchasing, or a similarly admin-heavy operational role.
• Experience processing purchase requisitions/POs and resolving PO-to-invoice discrepancies directly with Accounts Payable.
• Hands-on experience owning a procurement or vendor platform (Zip, Coupa, Ariba, or similar) with minimal onboarding support required.
• Proven ability to manage high-volume, document-heavy workflows accurately, with sound judgment on when a recurring issue should be escalated.
• Experience with international vendor onboarding (e.g., W-8BEN forms, multi-currency banking setups) strongly preferred
• Prior experience working in NetSuite or a comparable ERP system

Responsibilities

• Own end-to-end vendor onboarding and supplier enablement — collecting, validating, and maintaining documentation (tax forms, banking details, compliance docs), including judgment calls for vendors who don’t fit standard US/EU templates
• Process purchase requisitions and POs, ensuring compliance with company policy and proper documentation throughout
• Manage PO-related support, including PO changes, the procurement support mailbox, and resolving PO/payment discrepancies with Accounts Payable and suppliers
• Configure and maintain Zip's intake forms, approval workflows, and vendor data fields, and serve as the first point of contact for internal users navigating the platform
• Maintain integration hygiene between Zip and NetSuite, and document system configurations and process changes
• Partner with in-market procurement/ops contacts in DRC and Haiti to navigate vendor realities that don’t map cleanly to standard platform assumptions
• Escalate ambiguous cases — unusual entity structures, informal vendors, currency/banking mismatches — with a recommendation, not just a flag
• Maintain clean, reliable vendor and spend data, and build recurring reports in Zip/NetSuite for finance and leadership
• Identify recurring friction points in onboarding, PO processing, or platform workflows and propose fixes rather than working around them

Skills

Procurement operations

Vendor management

Purchase requisitions/POs

NetSuite

International vendors

ERP systems

Tools

Zip

NetSuite

Coupa

Ariba

Job description

Nclusion is seeking a Procurement Analyst to build and scale our procurement operations as we expand across markets. You’ll own end-to-end vendor onboarding, process POs, and ensure clean documentation while coordinating with finance and suppliers.

Based in our Palo Alto office, this on-site heavy role blends hands-on operations with system discipline, including Zip and NetSuite integrations, to drive visibility and fix recurring workflow issues for faster procurement outcomes.