Global Process Director: Operational Excellence

Deutsche Post; Westerville (OH); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401K plan

Paid vacation and holidays

Job summary

DHL Supply Chain in the United States seeks a Process Director LLP SCO to lead the design, standardization, and implementation of global processes across LLP SCO operations. You will drive initiatives translating strategy into measurable financial and operational results, and champion a globally consistent way of working.

The role focuses on improving implementation and start-up standards, governance, KPI management and continuous improvement, with a senior leader responsible for

Qualifications

• Senior Project Management and change management expertise, required.
• LLP SCO / 4PL operational expertise and/or transport management knowledge, required.
• Operational transformation, continuous improvement and change management leadership experience, required.
• Knowledge and practice in process design, standardization and implementation, required.
• Exceptional stakeholder engagement, communication and influencing skills, required.
• Data-driven decision making, KPI management and root-cause analysis capability, required.

Responsibilities

• Develops, standardizes and deploys processes, training frameworks and operational playbooks across LLP SCO operations worldwide.
• Supports automation, digitalization and scalable operating model initiatives across global operations.
• Develops processes and standardization to establish and embed best practices in Implementation & Start Up, O2D, and offshoring domains.
• Establishes process maturity that connects across other standardization functions like ToT and MOZAIC portal.
• Leads governance reviews, KPI management, root-cause analysis and continuous improvement activities.

Skills

Senior Project Management

Change Management

Stakeholder engagement

Data-driven decision making

KPI management

Root-cause analysis

Communication and influencing

Job description

DHL Supply Chain in the United States seeks a Process Director LLP SCO to lead the design, standardization, and implementation of global processes across LLP SCO operations. You will drive initiatives translating strategy into measurable financial and operational results, and champion a globally consistent way of working.

The role focuses on improving implementation and start-up standards, governance, KPI management and continuous improvement, with a senior leader responsible for