Global Process Transformation Director

DHL Germany; Westerville (OH); On-site; Confidential; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401K plan

Paid vacation and holidays

Job summary

DHL Supply Chain in the United States is seeking a Process Director LLP, SCO (US-O) to lead the design, standardization and implementation of global processes across LLP SCO operations. You will drive initiatives translating strategy into measurable financial and operational results, focusing on start-up standards and continuous improvement.

The role emphasizes operational excellence, governance, KPI management and stakeholder engagement to enable growth and outstanding customer outcomes in a

Qualifications

• Senior Project Management and change management expertise, required.
• LLP SCO / 4PL operational expertise and/or transport management knowledge, required.
• Operational transformation, continuous improvement and change management leadership experience, required.
• Knowledge and practice in process design, standardization and implementation, required.
• Exceptional stakeholder engagement, communication and influencing skills, required.
• Data-driven decision making, KPI management and root-cause analysis capability, required.

Responsibilities

• Develops, standardizes and deploys processes across LLP SCO operations worldwide.
• Supports automation, digitalization and scalable operating model initiatives.
• Develops processes to establish and embed best practices including implementation & Start Up (First Priority).
• Leads governance reviews, KPI management and continuous improvement activities.

Skills

Senior Project Management

Change Management

Stakeholder Engagement

Data-Driven Decision Making

KPI Management

Job description

DHL Supply Chain in the United States is seeking a Process Director LLP, SCO (US-O) to lead the design, standardization and implementation of global processes across LLP SCO operations. You will drive initiatives translating strategy into measurable financial and operational results, focusing on start-up standards and continuous improvement.

The role emphasizes operational excellence, governance, KPI management and stakeholder engagement to enable growth and outstanding customer outcomes in a