Global Partner Tech Success Leader

Appian Corporation; McLean (VA); On-site; USD 200,000 - 375,000; Full time

Benefits offered by this job

401(k) with company match

Paid parental leave

Medical, dental, and vision coverage

Life and disability insurance

Wellness programs

Tuition reimbursement

Equity awards

Job summary

Appian Corporation is seeking a Global Partner Technical Success Director to lead a global team of Partner Technical Success Architects across NA, EMEA, and India, defining strategic objectives and governance to accelerate partner-led outcomes.

You will collaborate with Experience, Customer Success, and Product Engineering to shape the global technical charter and drive enterprise-scale transformations, while advancing partner enablement and certifications.

Qualifications

• 10+ years of leadership experience in technical professional services, partner engineering, or technical alliance leadership within enterprise software companies.
• 3+ years managing and scaling global teams across US, EMEA, and India.
• Proven track record designing, building, and operationalizing partner programs across GSIs and regional hubs.
• Deep proficiency in Enterprise Software Architecture, platform infrastructure, cloud deployment, and large-scale digital transformation programs.
• Exceptional executive communication and negotiation skills with partner C-suite, Product Engineering, and Customer Success leadership.
• Willingness to travel up to 30% to visit partner delivery teams and host masterclasses.

Responsibilities

• Build and lead a global organization of Partner Technical Success Architects across NA, EMEA, and India.
• Define the global technical charter, operating framework, and engagement criteria for partner delivery.
• Serve as senior technical sponsor on large enterprise opportunities, ensuring architectural alignment.
• Co-chair monthly and quarterly Partner Technical Governance Board evaluating deal volumes and regional performance.
• Oversee contributions to Appian’s AI tooling for partners with field intelligence and templates.
• Guide development of advanced partner curricula and certification tracks for revenue-sharing offerings.

Skills

Leadership

Executive communication

Strategic planning

Partner program design

Global team leadership

Negotiation

Travel readiness

Education

Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical discipline

Master’s degree or MBA (preferred)

Tools

Salesforce

ServiceNow

Job description

Appian Corporation is seeking a Global Partner Technical Success Director to lead a global team of Partner Technical Success Architects across NA, EMEA, and India, defining strategic objectives and governance to accelerate partner-led outcomes.

You will collaborate with Experience, Customer Success, and Product Engineering to shape the global technical charter and drive enterprise-scale transformations, while advancing partner enablement and certifications.