Global Partner Strategy Director, Programs & Operations

Genesys Cloud Services, Inc.; Menlo Park (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Genesys Cloud Services, Inc. seeks a Senior Director, Global Partner Strategy, Programs and Operations to lead global partner programs and strategy. The role balances hands-on program leadership with building a scalable, compliant operating model across regions.

The position oversees Manila-based partner sales and operations, collaborating with executives across Sales, Marketing, Revenue Intelligence, Finance, Customer Success and IT to drive partner-led growth and excellence.

Qualifications

• Bachelor degree required.

Responsibilities

• Lead global partner strategy and programs for a leading tech company.
• Drive annual evolution of partner programs, tiering, incentives, and governance.
• Oversee Manila-based partner sales and operations teams and ensure cross‑functional alignment across regions.

Education

Bachelor

Job description

Genesys Cloud Services, Inc. seeks a Senior Director, Global Partner Strategy, Programs and Operations to lead global partner programs and strategy. The role balances hands-on program leadership with building a scalable, compliant operating model across regions.

The position oversees Manila-based partner sales and operations, collaborating with executives across Sales, Marketing, Revenue Intelligence, Finance, Customer Success and IT to drive partner-led growth and excellence.