Global VP of Strategic Experiences & Executive Programs

Genesys; Indianapolis (IN); On-site; USD 217,400 - 382,200; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Telehealth coverage

Flexible work schedules

Career growth opportunities

Open Time Off and paid holidays

401(k) matching

Adoption Assistance

Fertility treatments

Job summary

Genesys is seeking a visionary executive to lead global strategic experiences and executive programs, shaping enterprise-level events that connect strategy, innovation, and measurable outcomes. You will partner with Sales, Customer Success, and regional teams to accelerate pipeline growth and platform adoption across priority accounts.

Architect flagship experiences, build scalable playbooks, and drive AI-enabled engagement with senior decision-makers worldwide, delivering impact at scale and

Qualifications

• 15 or more years of experience in demand generation, strategic events, executive engagement, or integrated marketing within enterprise B2B or SaaS environments.
• 7 or more years leading global event strategy and execution for large-scale, high-impact programs.
• Demonstrated experience building and scaling executive engagement programs for C-suite audiences, including advisory forums and strategic account alignment.
• Strong experience shaping executive-level narratives across brand, content, thought leadership, product marketing, or executive communications.
• Deep expertise in customer experience, contact center, CRM, AI, digital transformation, or related enterprise technology markets.
• Proven ability to lead and scale globally distributed teams, including Director and Senior Director-level leaders.
• Demonstrated success influencing senior stakeholders within complex, matrixed organizations.
• Experience partnering with executive leadership on enterprise-wide strategic initiatives and go-to-market transformation efforts.
• Strong executive communication, stakeholder management, and cross-functional leadership skills.
• Advanced proficiency with Salesforce, event platforms, analytics tools, attribution models, and performance reporting frameworks.
• Strong operational discipline across budget management, vendor management, governance, and global execution oversight.

Responsibilities

• Own and evolve the global strategy for Tier 1 strategic events, driving measurable impact on pipeline generation, revenue acceleration, customer expansion, and executive engagement across enterprise segments.
• Architect and deliver flagship experiences, including global customer conferences, industry events, sales kickoff, and executive programs that influence senior buyers and accelerate complex deal cycles.
• Design differentiated, high-visibility event experiences that strengthen competitive positioning, increase engagement with priority accounts, and deepen relationships with senior decision-makers.
• Establish scalable global playbooks, governance models, and operating standards that enable consistent regional execution while improving efficiency, brand quality, and performance accountability.
• Lead the global executive engagement portfolio, ensuring programs such as Executive Perspectives deliver meaningful C-suite engagement, customer advocacy, and strategic account growth.
• Align executive program participation with account strategies by partnering with Sales, Customer Success, and regional teams to drive pipeline creation, opportunity progression, and long-term relationship development.
• Define and oversee executive-level content strategy, ensuring experiences are grounded in differentiated thought leadership, customer insight, and Genesys’ corporate narrative.
• Build and scale event-driven demand generation strategies that improve pipeline quality, increase conversion rates, and accelerate deal progression across enterprise accounts.
• Implement performance frameworks that measure pipeline contribution, executive engagement quality, customer retention impact, and return on investment.
• Leverage data, analytics, and attribution models to optimize investment strategy, audience targeting, event mix, and overall business contribution.
• Influence executive stakeholders to expand thought leadership presence, customer participation, and external visibility across strategic events.
• Build strategic partnerships with media, analysts, academic institutions, and industry leaders to extend reach and reinforce market credibility.
• Lead and develop a high-performing global events organization, strengthening leadership capability and driving operational excellence across distributed teams.
• Drive adoption of AI, automation, and advanced event technologies to enhance personalization, engagement, and post-event follow-up at scale.
• Ensure strong operational discipline across budget management, vendor partnerships, governance, and continuous improvement initiatives.

Skills

Demand generation

Executive engagement

Global event strategy

Leadership

Brand and content leadership

Analytics and attribution

Cross-functional collaboration

Budget management

Vendor management

Strategic account growth

Tools

Salesforce

Event platforms

Analytics tools

Attribution models

Performance reporting frameworks

Job description

Genesys is seeking a visionary executive to lead global strategic experiences and executive programs, shaping enterprise-level events that connect strategy, innovation, and measurable outcomes. You will partner with Sales, Customer Success, and regional teams to accelerate pipeline growth and platform adoption across priority accounts.

Architect flagship experiences, build scalable playbooks, and drive AI-enabled engagement with senior decision-makers worldwide, delivering impact at scale and