VP, Global Strategic Experiences & Executive Programs

Genesys Cloud Services, Inc.; Indianapolis (IN); On-site; USD 217,400 - 382,200; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Telehealth

Remote-friendly schedules

Career development

Open PTO + 10 holidays

401(k) matching

Adoption Assistance

Fertility treatments

Job summary

Genesys Cloud Services, Inc. seeks a visionary leader to own a global portfolio of strategic events and executive programs.

You will shape experiences aligning with sales, marketing, and customer success to influence pipeline and growth across enterprise accounts. You will partner with CTOs and senior stakeholders to deliver flagship conferences, advisory forums, and programs that elevate Genesys’ market position and customer advocacy, leveraging AI-enabled personalization and data-driven

Qualifications

• 15+ years in demand generation, strategic events, executive engagement, or integrated marketing in enterprise B2B or SaaS.
• 7+ years leading global event strategy and execution for large-scale programs.
• Experience building and scaling executive engagement programs for C-suite audiences.

Responsibilities

• Own and evolve the global strategy for Tier 1 strategic events across enterprise segments.
• Architect and deliver flagship experiences including global conferences, industry events, and executive programs.
• Design differentiated event experiences that strengthen competitive positioning and executive engagement.
• Establish scalable global playbooks, governance, and standards for regional execution.
• Lead the global executive engagement portfolio, delivering meaningful C-suite engagement and customer advocacy.
• Align executive program participation with account strategies with Sales and regional teams.
• Define executive-level content strategy grounded in thought leadership and customer insight.
• Build and scale event-driven demand generation strategies improving pipeline quality.
• Implement frameworks measuring pipeline contribution, engagement quality, and ROI.
• Leverage data and analytics to optimize investment strategy and audience targeting.
• Influence executives to expand thought leadership and external visibility.
• Build partnerships with media, analysts, and academia to extend reach.
• Lead a high-performing global events organization and drive operational excellence.
• Drive adoption of AI and event tech to enhance personalization and follow-up.
• Ensure budget discipline, vendor governance, and continuous improvement.

Skills

Demand generation

Executive engagement

Global event strategy

C-suite audiences

Tools

Salesforce

Analytics tools

Job description

Genesys Cloud Services, Inc. seeks a visionary leader to own a global portfolio of strategic events and executive programs.

You will shape experiences aligning with sales, marketing, and customer success to influence pipeline and growth across enterprise accounts. You will partner with CTOs and senior stakeholders to deliver flagship conferences, advisory forums, and programs that elevate Genesys’ market position and customer advocacy, leveraging AI-enabled personalization and data-driven