Global Partner Operations Lead

Cyber StrategiX; Denver (CO); Hybrid; USD 180,000 - 200,000; Full time

Job summary

Ping Identity in Denver is seeking a Director of Partner Operations to lead the global partner ecosystem. You will build scalable processes, tools, and programs for resell, referral, delivery, technology, MSP, and cloud marketplaces.

You will align with Sales Ops, RevOps, Channel Sales, Alliances, Product, Finance, and Marketing to ensure partner strategy is supported by scalable infrastructure and clear performance metrics.

Qualifications

• 10+ years of experience in Sales Operations, Channel/Partner Operations, or similar roles in B2B SaaS.
• Deep understanding of partner ecosystems including VARs, GSIs, ISVs, MSPs, and hyperscalers.
• Excellent project management and cross-functional communication skills.
• Familiarity with Salesforce, PRM tools (e.g., Impartner, Allbound, or similar), and BI/reporting platforms.

Responsibilities

• Lead the development and execution of the partner operations strategy aligned to business growth goals.
• Design and implement scalable processes to support a diverse partner ecosystem (resellers, referral partners, MSPs, ISVs, cloud marketplaces).
• Build dashboards and reporting frameworks to measure partner performance, pipeline, and influence.
• Partner with Sales Ops and RevOps to integrate partner data into core sales systems (Salesforce, PRM, BI tools).
• Own or influence tools that support partner lifecycle (PRM, Salesforce, LMS, partner portals).

Skills

Sales operations

Channel/Partner operations

B2B SaaS

Forecasting

Data quality

Cross-functional leadership

CRM/PRM analytics

Salesforce

BI tools

Impartner

Tools

Salesforce

PRM tools

BI platforms

Impartner

Allbound

LMS

Job description

Ping Identity in Denver is seeking a Director of Partner Operations to lead the global partner ecosystem. You will build scalable processes, tools, and programs for resell, referral, delivery, technology, MSP, and cloud marketplaces.

You will align with Sales Ops, RevOps, Channel Sales, Alliances, Product, Finance, and Marketing to ensure partner strategy is supported by scalable infrastructure and clear performance metrics.