Director, Partner Programs & Enablement Operations

Ping Identity; United States; Remote; USD 180,000 - 260,000; Full time

Job summary

Ping Identity is seeking a strategic Director, Partner Programs, Enablement Operations to build the operating system that helps our partners create pipeline, win business, and deliver customer outcomes.

This role blends partner program design, enablement, and cross-functional leadership, translating channel strategy into repeatable programs, and establishing planning, measurement, and cadence to scale the partner business.

Responsibilities

• Build and evolve the partner programs portfolio
• Design and manage a coherent partner-program framework spanning recruitment, onboarding, activation, and lifecycle management
• Include specialization, co-selling, services readiness, incentives, recognition, and lifecycle progression
• Establish transparent principles for partner segmentation, prioritization, investment, access to strategic initiatives, and progression through the partner lifecycle
• Create program requirements, benefits, governance, operating guidelines, and communications that are simple for field teams and partners to understand and use
• Develop repeatable frameworks for joint business planning, partner commitments, mutual action plans, strategic partner agreements, and measurable outcomes
• Partner with Legal, Finance, Product, Marketing, Sales, Services, and Operations to ensure programs are scalable, economically sound, and aligned to company priorities
• Lead partner enablement and activation

Job description

Ping Identity is seeking a strategic Director, Partner Programs, Enablement Operations to build the operating system that helps our partners create pipeline, win business, and deliver customer outcomes.

This role blends partner program design, enablement, and cross-functional leadership, translating channel strategy into repeatable programs, and establishing planning, measurement, and cadence to scale the partner business.