Director, Global Partner Operations & Enablement

OpenKrill; United States; À distance; USD 180 000 - 200 000; Plein temps

Avantages offerts par ce poste

Generous Benefits

Résumé du poste

Ping Identity is seeking a Director of Partner Operations to lead the global partner ecosystem and build scalable processes, dashboards, and enablement programs across resellers, referral partners, MSPs, ISVs, and cloud marketplaces.

You will collaborate with Sales Operations, Alliances, Product, Finance and Marketing to ensure GTM alignment and measurable performance, leveraging CRM/PRM systems and data-driven insights. This is a senior, strategic role with strong impact.

Qualifications

• 10+ years of experience in Sales Operations or Channel/Partner Operations in B2B SaaS.
• Deep understanding of partner ecosystems including VARs, GSIs, ISVs, MSPs, and hyperscalers.
• Strong experience with partner programs and partner enablement frameworks.
• Proven ability to manage and improve sales/partner systems and data quality across CRM and PRM platforms.
• Analytical mindset with experience in forecasting, attribution modeling, and performance analytics.
• Excellent project management and cross-functional communication skills.
• Familiarity with Salesforce, PRM tools (Impartner, Allbound, or similar), and BI/reporting platforms.

Responsabilités

• Lead partner operations strategy aligned to business growth goals.
• Design and implement scalable processes to support a diverse partner ecosystem, including resellers, referral partners, GSIs, SIs, MSPs, ISVs, and cloud marketplaces (e.g., AWS, Azure).
• Build dashboards and reporting frameworks to measure partner performance, pipeline, and influence.
• Partner with Sales Ops and RevOps to integrate partner data into core sales systems (Salesforce, PRM, BI tools).
• Optimize lead-to-cash processes for indirect routes, including partner deal registration, attribution, and compensation.
• Support ongoing evolution of Ping’s partner program, tiers, incentives, and benefits.
• Ensure operational support for onboarding, certification, and enablement workflows.
• Track partner participation and compliance with program requirements.
• Own or influence tools that support partner lifecycle (e.g., PRM, Salesforce, LMS, partner portals).
• Work with IT and vendors to enhance partner system capabilities and integrations.
• Serve as the key operations point of contact for Partner Sales, Alliances, and Executive Leadership.
• Collaborate with Product and Marketing teams to support GTM alignment with technology and cloud partners.

Description du poste

Ping Identity is seeking a Director of Partner Operations to lead the global partner ecosystem and build scalable processes, dashboards, and enablement programs across resellers, referral partners, MSPs, ISVs, and cloud marketplaces.

You will collaborate with Sales Operations, Alliances, Product, Finance and Marketing to ensure GTM alignment and measurable performance, leveraging CRM/PRM systems and data-driven insights. This is a senior, strategic role with strong impact.