Global P2C Innovation & Enablement Lead

Salesforce, Inc.; Washington (IN); On-site; USD 117,000 - 178,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Mental health support

Parental leave

Life and disability insurance

401(k)

Employee stock purchase program

Job summary

Salesforce, Inc. is seeking a Manager, Global P2C Innovation to lead the design and delivery of scalable training and change programs for the Global Seller Experience.

You will oversee learning initiatives across multiple stakeholder groups, ensuring high-quality enablement and alignment with business goals. The role requires advancing enablement strategies, collaborating with cross-functional teams, and driving adoption of change programs using modern learning formats and AI-assisted tools.

Qualifications

• Bachelor’s degree in a related discipline such as Business Administration, Instructional Design, Organizational Development, or Change Management.
• 7+ years developing and implementing training and/or change management strategies.
• Knowledge of instructional design, adult learning principles, course development processes, and mobile learning best practices.
• Proven track record of enterprise-wide transformational change initiatives with focus on learning and enablement.
• Ability to mobilize and lead large cross-functional project teams for training and enablement projects.
• Experience enabling a Global Sales team in high tech or consulting with sales enablement or training for diverse, multi-functional teams.

Responsibilities

• Lead P2C Domains for the Global Seller Experience, Tooling and Operators workstream for our Global Seller organization, effectively and efficiently executing seamless enablement strategies and objectives in close partnership with Q2C.
• Work with enablement partners across Revenue Operations, DET, Field Readiness, Corporate Development, Communications, Change Management and impacted business stakeholders to be accountable for the successful delivery and adoption of program initiatives.
• Formulate the enablement management strategy and plan to facilitate a successful transition, including stakeholder engagement, communications, and role-based training activities.
• Be the trusted advisor for drafting and deploying targeted messaging and training materials to build awareness, knowledge, and skills with key stakeholders.
• Manage the successful execution of the end-to-end change management program, applying strong project management skills to identify and mitigate risks/issues as they arise.
• Build executive presentations, enablement offerings, and status reports for internal and external stakeholders.

Skills

Instructional design

Adult learning principles

Course development

Mobile learning

Education

Bachelor's degree in related discipline

Job description

Salesforce, Inc. is seeking a Manager, Global P2C Innovation to lead the design and delivery of scalable training and change programs for the Global Seller Experience.

You will oversee learning initiatives across multiple stakeholder groups, ensuring high-quality enablement and alignment with business goals. The role requires advancing enablement strategies, collaborating with cross-functional teams, and driving adoption of change programs using modern learning formats and AI-assisted tools.