Global Operations & Analytics Lead

Uber Technologies Inc.; New York (NY); On-site; USD 130,000 - 170,000; Full time

Job summary

Uber Technologies Inc. is seeking an experienced operations analytics leader who can bridge data and decisions across global markets.

You will drive scalable analytical products and deliver operational excellence that unlocks value for internal teams and millions of users. Collaborate with Product, Legal, S&P, Community Operations and Policy to translate insights into roadmaps, manage multiple complex projects, and improve performance in a fast-moving environment where ambiguity is expected

Qualifications

• 5+ years of experience in operations, analytics, or program management.
• Bachelor’s degree in Business, Engineering, Economics, or a related field.
• Proven track record of delivering growth and multi-stakeholder initiatives.

Responsibilities

• Navigate ambiguity and prioritize to unlock value for internal stakeholders and Uber users.
• Collaborate across Product, Legal, S&P, Community Ops, and Policy to influence roadmaps by translating operational insights into business impact.
• Analyze data to understand business trends, identify opportunities, and assess the impact of operational changes while translating customer empathy into effective product solutions.
• Build and maintain operational and critical analytical products that help monitor and diagnose complex metrics for diverse teams across global markets.
• Drive project delivery by independently managing and executing multiple complex projects in a fast-paced environment where you must track the details even when things get messy.
• Identify patterns and escape issues that impact experience at scale, contributing to how support and operations improve over time.

Skills

Analytical thinking

Data interpretation

Project management

Cross-functional collaboration

Education

Bachelor's degree in Business, Engineering, Economics, or related field

Tools

SQL

Python

R

Job description

Uber Technologies Inc. is seeking an experienced operations analytics leader who can bridge data and decisions across global markets.

You will drive scalable analytical products and deliver operational excellence that unlocks value for internal teams and millions of users. Collaborate with Product, Legal, S&P, Community Operations and Policy to translate insights into roadmaps, manage multiple complex projects, and improve performance in a fast-moving environment where ambiguity is expected