Global Acquisition Strategy & Operations Lead

Uber Technologies Inc.; San Francisco (CA); On-site; USD 162,000 - 180,000; Full time

Job summary

Uber Technologies Inc. is seeking a Senior Acquisition Operations Manager to lead the global Acquisition Center of Excellence within Delivery Commercial Operations.

You will own end-to-end design of scalable acquisition processes and drive strategic initiatives across Lead, Opportunity, and Deal Management domains. Responsibilities include defining future-state architectures, tooling requirements, and KPIs; partnering with Product, GTM tooling, and Insights teams; and guiding change management

Qualifications

• 7–10+ years of experience in Commercial Operations, Revenue Operations, Process Architecture, or Strategy & Operations.
• Proven experience owning complex, cross-functional, global process initiatives.
• Strong ability to influence senior stakeholders without direct authority.
• Experience leading business requirements and partnering with Product and Engineering teams.
• Strong analytical skills with the ability to interpret and leverage data for decision-making.
• Advanced proficiency with Salesforce and GTM tooling ecosystems.

Responsibilities

• Own the future-state design for one or more acquisition domains within the end-to-end commercial lifecycle.
• Define global process standards, principles, and guardrails while enabling regional flexibility.
• Ensure strong integration, handoffs, and data continuity across acquisition stages.
• Lead the definition of complex business requirements and process intent for acquisition-related tooling investments, including Salesforce and supporting systems.
• Partner with Product, Business Technology Engineering, and Digital Field Experience teams to shape solution design, prioritization, and sequencing.
• Identify risks, dependencies, and tradeoffs from design through implementation.
• Use acquisition funnel, pipeline, and deal data to identify systemic issues and high-impact opportunities.
• Define success metrics, KPIs, and monitoring frameworks to track acquisition health globally.
• Partner with Insights teams to interpret trends, measure ROI, and inform continuous improvement.
• Act as a trusted partner to senior leaders across Sales, Marketing, Strategy, Enablement, and Regional teams.
• Lead global process discovery and alignment efforts across regions and segments.
• Shape and guide change management approaches, including rollout strategy, communications, and enablement.
• Set quality standards for process design, documentation, and requirements across the Acquisition CoE.
• Mentor Acquisition Operations Managers and other CoE contributors.

Skills

Commercial Operations

Revenue Operations

Process Architecture

Strategy & Operations

Stakeholder Influence

Data-driven decisions

Tools

Salesforce

GTM tools

Job description

Uber Technologies Inc. is seeking a Senior Acquisition Operations Manager to lead the global Acquisition Center of Excellence within Delivery Commercial Operations.

You will own end-to-end design of scalable acquisition processes and drive strategic initiatives across Lead, Opportunity, and Deal Management domains. Responsibilities include defining future-state architectures, tooling requirements, and KPIs; partnering with Product, GTM tooling, and Insights teams; and guiding change management