Global Onboard Learning & Development Lead

Pocruises; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Pocruises is seeking an Learning Development Manager to lead onboard learning, development of leadership capabilities, and culture initiatives across ships. You will collaborate with HR and onboard leadership to tailor programs that enhance guest experience through skilled teammates.

The role focuses on delivering adult-learning based training, coaching, and effective use of the Learning Management System to maintain accurate records and drive improvements across the fleet.

Qualifications

• Experience applying adult learning principles in corporate or hospitality settings.
• Ability to coach and develop facilitation skills across diverse teams.
• Proven track record delivering onboard learning programs and initiatives.

Responsibilities

• Oversee onboard learning programs and ensure effective implementation and delivery.
• Promote culture transformation and onboard leadership development.
• Manage and administer training records and LMS usage onboard.
• Collaborate with HR and leadership to identify learning needs and opportunities.
• Evaluate program effectiveness and drive continuous improvement.

Skills

Adult learning

Facilitation

Training needs analysis

Stakeholder collaboration

Tools

Learning Management System

Job description

Pocruises is seeking an Learning Development Manager to lead onboard learning, development of leadership capabilities, and culture initiatives across ships. You will collaborate with HR and onboard leadership to tailor programs that enhance guest experience through skilled teammates.

The role focuses on delivering adult-learning based training, coaching, and effective use of the Learning Management System to maintain accurate records and drive improvements across the fleet.