Senior Global Gaming L&D Specialist (Hybrid)

Carnival Corporation; Miami (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with company match

Paid time off

Sick time

Learning and development resources

On-site fitness center

Job summary

Carnival Corporation is seeking a Learning and Development Specialist to partner across Operations, Brand, and support teams, delivering impactful programs for shipboard and shoreside employees. You will assess needs, design engaging learning experiences, and integrate brand resources to improve performance and guest satisfaction.

The role emphasizes collaboration, ongoing improvement, and leadership in project management while aligning with Carnival’s culture and strategic goals.

Qualifications

• Bachelor’s degree in HR, Education, Organizational Development, or related field.
• 3–5 years of experience in learning and development in corporate/hospitality/maritime contexts.
• Ability to design and deliver training across in-person, virtual, and e-learning modalities.
• Strong interpersonal and communication skills to influence across all levels.
• Proficiency with LMS, instructional design tools, and evaluation methodologies.
• Proven project management skills with multi-initiative prioritization.
• Passion for employee development and organizational growth.

Responsibilities

• Conduct needs assessments with Operations, Accounting, and Marketing to identify skill gaps and training needs.
• Design, implement, and facilitate training programs using available learning systems for shipboard and shoreside teams.
• Collaborate with Brand teams to integrate brand-owned learning systems and materials into training strategies.
• Customize brand resources to enhance learning for Casino team onboard, aligning with brand standards.
• Promote career development, improve service delivery, and boost retention through targeted interventions.
• Monitor and report training effectiveness using qualitative and quantitative metrics; implement improvements.
• Stay updated on industry trends, technologies, and best practices in learning and development.
• Foster a collaborative, inclusive learning environment and manage multiple projects and stakeholders.

Skills

Needs assessments

Skill gap analysis

Training design

Cross-functional collaboration

LMS proficiency

Instructional design

Project management

Employee development

Education

Bachelor’s degree in HR/Education/OD

Advanced degree or L&D certifications (preferred)

Tools

LMS

Job description

Carnival Corporation is seeking a Learning and Development Specialist to partner across Operations, Brand, and support teams, delivering impactful programs for shipboard and shoreside employees. You will assess needs, design engaging learning experiences, and integrate brand resources to improve performance and guest satisfaction.

The role emphasizes collaboration, ongoing improvement, and leadership in project management while aligning with Carnival’s culture and strategic goals.