Shipboard Talent Development Specialist

Norwegian Cruise Line Holdings Ltd.; Miami (FL); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated Talent Development Specialist to enhance training programs for shipboard teams. This role involves designing engaging learning materials, applying adult learning theories, and collaborating with Subject Matter Experts to ensure effective training delivery. The ideal candidate will have a strong background in instructional design and excellent communication skills, enabling them to create impactful training experiences. Join a dynamic environment where your contributions will directly influence the development of talent and operational excellence across global teams. If you're passionate about education and training, this is the perfect opportunity for you!

Qualifications

• Minimum 2 years' experience in curriculum design and instructional design.
• Experience in developing operational, soft skills, and management training.

Responsibilities

• Develop engaging learning materials and activities for team members.
• Apply adult learning theory to create interactive Talent Development programs.

Skills

Microsoft Office Suite

Adult Learning Theory

Project Management

Communication Skills

Presentation Skills

Collaborative Skills

Education

Bachelor's Degree in Education

Bachelor's Degree in Human Resources

Bachelor's Degree in Instructional Design

Tools

Captivate

Articulate

Lectora

Job description

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JOB SUMMARY: Responsible for developing, standardizing, and implementing Talent Development programs for global shipboard team members across the three brands, including operational, soft skills, and management programs to enable the achievement of business results, and support company initiatives. Evaluate the effectiveness of Talent Development programs in conjunction with guest satisfaction scores, company compliance standards, and brand values across the three brands.

DUTIES & RESPONSIBILITIES:

• Develop and design engaging learning materials and activities (instructor-led and e-learning) with compelling course content that enhance retention and increase effectiveness of the operations onboard; including operational, soft skills, and management/leadership training.
• Apply adult learning theory and instructional design methodology to develop interactive Talent Development programs that support multiple learning styles for team members onboard.
• Partner with Subject Matter Experts (SMEs) to conduct needs analysis for training objectives to develop both e-learning and instructor-led content.
• Ensure training teams on board are equipped with up-to-date Talent Development materials in alignment with changes in operational and functional procedures, and company goals.
• Utilize feedback from training sessions, Subject Matter Experts (SMEs), and business partners to provide continuous improvement to all Talent Development programs onboard.
• Communicate and reinforce policies, procedures, best practices, and standards in the use of a Learning Management System (LMS) in interactions with business partners, Subject Matter Experts (SMEs), onboard training teams; shoreside Talent Development team, and team members onboard.
• Perform other job-related functions as assigned.

QUALIFICATIONS

DEGREE TYPE: Bachelor's Degree

FIELD(S) OF STUDY: Education, Human Resources, Instructional Design, or other related fields of study.

EXPERIENCE:

• Minimum 2 years' experience in curriculum design and/or instructional design; instructional technology preferred.
• Experience in developing operational, soft skills, and management training. Experience in the hospitality industry and working with a global audience preferred.

COMPETENCIES/SKILLS:

• Proficiency in Microsoft Office Suite.
• Familiarity with course development software such as Captivate, Articulate, Lectora, or other eLearning authoring tools.
• Strong understanding of adult learning theory for creating effective Talent Development materials.
• Collaborative skills to work closely with Subject Matter Experts (SMEs) and business partners, translating operational practices and business needs into training materials.
• Excellent project management skills, with the ability to prioritize and manage multiple projects simultaneously.
• Superior communication and listening abilities, with excellent speaking, reading, and writing skills.
• Effective presentation skills for both classroom and virtual environments.
• Ability to meet strict deadlines and complete projects on time.
• Adaptability to various learning styles and trainee abilities.

Seniority level

Entry level

Employment type

Full-time

Job function

Human Resources

Industries

Travel Arrangements