Global Network Infrastructure Manager — Remote-Eligible

Akamai Technologies, Inc.; City of Albany (NY); On-site; USD 109,000 - 195,000; Full time

Benefits offered by this job

Healthcare

401K

Paid time off

Parental leave

ESPP

Job summary

Akamai Technologies, Inc. is seeking a Manager of Network Infrastructure to lead a technical, 24x7 operations team responsible for maintaining large-scale network infrastructure.

You will resolve complex engineering issues, manage escalations, and uphold core processes across global sites and partners. Applicant will have 6+ years of relevant experience, a Bachelor's degree, and proven leadership in Internet infrastructure environments, including routing and access networks; strong communication

Qualifications

• 6+ years of relevant experience in network/infrastructure environments and a Bachelor's degree.
• Experience in Internet infrastructure environments, including routing and access networks.
• Experience managing technical teams, including a remote global team.
• Strong communication skills.

Responsibilities

• Provide direct supervision for maintenance engineers.
• Develop, document, and maintain operations policies, processes, procedures, and escalations to internal groups and vendors.
• Design, develop, and maintain alerts and run books to improve fault detection and visibility.
• Evaluate technical skills of the maintenance team to ensure expertise.
• Determine training needs for solutions and facilitate team training sessions.
• Support resolution of high-severity technical incidents and manage remote assets.

Skills

Leadership

Team management

Networking

Communication

Education

Bachelor's degree

Job description

Akamai Technologies, Inc. is seeking a Manager of Network Infrastructure to lead a technical, 24x7 operations team responsible for maintaining large-scale network infrastructure.

You will resolve complex engineering issues, manage escalations, and uphold core processes across global sites and partners. Applicant will have 6+ years of relevant experience, a Bachelor's degree, and proven leadership in Internet infrastructure environments, including routing and access networks; strong communication