Global Network Field Technician – Travel-Heavy Tier 2

EOS IT Solutions; Chicago, Northern (IL, KY); Hybrid; USD 45,000 - 48,000; Full time

Job summary

EOS IT Solutions in Chicago seeks a Network Field Technician - Tier 2 to support deployment and maintenance of networking hardware at customer sites around the world.

You will work under engineers and project managers, perform onsite installations, upgrades, and troubleshooting, and travel up to 85%.

This role offers hands-on experience in diverse environments and opportunities to grow in network infrastructure and field support.

Qualifications

• 1–2 years of experience in IT, networking, field service, or a related technical role.
• Basic understanding of networking hardware and cabling types (Cat5e/6, fiber).
• Willingness and ability to travel both domestically and internationally.
• Comfortable using hand tools and working with hardware in various environments.

Responsibilities

• Assist with the installation, racking, and cabling of network hardware (routers, switches, access points, etc.).
• Run and terminate copper and fiber optic cabling under supervision.
• Conduct basic troubleshooting of physical connectivity issues.
• Follow detailed instructions, network diagrams, and equipment layouts to perform installations accurately.
• Support Wi‑Fi survey teams with setup and equipment handling.
• Perform equipment labeling, documentation, and site clean-up post‑deployment.
• Collaborate with project teams and elevate issues as needed.
• Assist with site readiness surveys (e.g., rack space, power, cabling paths).
• Adhere to quality standards, safety protocols, and project deadlines.

Skills

Networking basics

Field service

Basic cabling

Team collaboration

Tool handling

Job description

EOS IT Solutions in Chicago seeks a Network Field Technician - Tier 2 to support deployment and maintenance of networking hardware at customer sites around the world.

You will work under engineers and project managers, perform onsite installations, upgrades, and troubleshooting, and travel up to 85%.

This role offers hands-on experience in diverse environments and opportunities to grow in network infrastructure and field support.