Remote Network Support Technician — Travel-Heavy DC Ops

Globenet Consulting Corp; Bellevue (WA); On-site; USD 70,000 - 90,000; Part time

Benefits offered by this job

Competitive salary

Travel opportunities

Training & development

Remote position

Job summary

The AES Group Inc. seeks an experienced Network Support Technician to provide onsite technical assistance at data centers across multiple locations.

This is a remote, travel-intensive role requiring visits to at least three data centers every two weeks. You will be the onsite hands-and-feet resource for remote network engineering teams, supporting network troubleshooting, equipment access, deployments, and infrastructure upgrades.

Qualifications

• Minimum of 5 years onsite IT or network support.
• Hands-on experience with enterprise networks.
• Strong knowledge of switches, routers, VLANs, and wireless networks.
• Experience with Ethernet, Wi‑Fi, and console connectivity.
• Ability to work independently in travel-heavy environments.
• Excellent communication and problem-solving skills.
• Willingness to travel to at least three data centers every two weeks.

Responsibilities

• Provide onsite technical support for remote network teams.
• Troubleshoot connectivity, PCs, IoT devices, printers, and related hardware.
• Verify VLAN configurations and assist with wireless troubleshooting.
• Check switch/router connections, cabling, ports, and device status.
• Provide console access to network equipment using appropriate cables and tools.
• Support deployments, infrastructure upgrades, and post-deployment hypercare.
• Diagnose and resolve issues while minimizing downtime.
• Communicate findings and progress to remote teams clearly.
• Maintain documentation of onsite activities and completed work.
• Travel frequently to assigned data centers.

Skills

Onsite IT experience

Enterprise networks

Networking fundamentals

VLANs & Wireless

Travel willing

Independent worker

Education

CompTIA Network+

CCNA

CCST

Tools

Laptop networking tools

Job description

The AES Group Inc. seeks an experienced Network Support Technician to provide onsite technical assistance at data centers across multiple locations.

This is a remote, travel-intensive role requiring visits to at least three data centers every two weeks. You will be the onsite hands-and-feet resource for remote network engineering teams, supporting network troubleshooting, equipment access, deployments, and infrastructure upgrades.