Global Mobility Specialist # 26-25885

Us Tech Solutions; Austin (TX); Sur place; USD 60 000 - 85 000; Plein temps

Résumé du poste

US Tech Solutions in Austin, TX is seeking a Mobility Case Manager for a 6-month contract to oversee client employee moves, including domestic and cross-border relocations.

You will track move status with Payroll, Benefits and Immigration, manage HR transactions, and report weekly to the Global Mobility Leader. A background in Global Mobility and 2–5 years of relocation experience are preferred.

Qualifications

• Minimum 2–5 years in corporate relocation support.
• Experienced ‘case manager’ in mobility.
• Proficient with MS Office and HR systems.

Responsabilités

• Case manage employee moves domestically and internationally.
• Track move status with Payroll, Benefits, Immigration; manage HR transactions.
• Maintain centralized mobility tracker and report weekly to Global Mobility Leader.
• Participate in vendor reviews.
• Train recruiters on mobility tools.
• Communicate with employees on status.
• Audit vendor files and invoices; resolve billing issues.
• Maintain HR Global Mobility site with current info.
• Provide guidance to internal departments and vendors.
• Demonstrate operational excellence in service delivery.

Connaissances

Org & process skills

Time-zone flexibility

Fast learner

Team player

Critical thinking

Global Mobility background

Mobility processes

Customer service

Decision making

HR systems

Communication skills

Adaptability

Formation

Undergraduate degree preferred

Outils

MS Office

HR systems

Description du poste

Duration: 6-month contract

Schedule: First shift, M-F

Job Description

• The role holder is responsible for case management of all Client employee moves.

Responsibilities

• Case management of employee moves which can be domestic, across country and Legal Entities.
• Track employee status for move in concert with key Client stakeholders such as Payroll, Benefits, Immigration and manage HR Transactions for moves.
• Track all employee mobility in a centralized tracker and report out status weekly to Global Mobility Leader. Escalate issues quickly.
• Participate in vendor reviews.
• Train Talent Acquisition Recruiters on vendor mobility tool, support questions
• Communicate with employees on status, answer questions.
• Audit weekly vendor files of employee moves to ensure accuracy of information in vendor and HR systems.
• Audit weekly invoices and prepare for leader approval before submitting to Client Finance for payment. Triage and resolve billing issues with the vendor.
• Contribute to creation of HR, Manager and employee frequently asked questions.
• Keep HR Global Mobility site updated with latest vendor, program and legal information.
• Provide information, guidance, and support to internal departments and external service providers.
• Demonstrated operational expertise in providing high quality customer service as well as day to day administration execution

Experience

• Minimum 2-5 years’ experience supporting corporate relocation including tactical administration of country moves.
• Experienced ‘case manager’
• Experience with MS Office Tools and HR systems and processes

Skillsets

• Strong organizational and process development skills
• Flexible (working across different time zones)
• Quick learner who is able to work and find a sense of order in ambiguity
• Team player, critical thinker with strong analytical skills
• Strong Global Mobility background
• Experience working with Global Mobility processes, best practices, policies and metrics
• Strong customer service skills with ability to build relationships quickly
• Know when empowered to make a decision, and when to elevate
• Knowledge of HR tools, systems and processes and connections with stakeholders
• Excellent communication and stakeholder management skills with a strong attention to detail and accuracy.
• Demonstrated communication skills to collaborate with Manager, HR professionals, and vendors.
• Ability to develop and grasp new processes quickly.

Education

• Under-graduate degree preferred

About US Tech Solutions

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

AI Statement

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