Global Merchant Growth & Partnerships Manager

Global Payments; Charlotte (NC); On-site; USD 140,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Global opportunities

Learning & development

Inclusive team

Community initiatives

Wellbeing support

Employee assistance program

Job summary

Global Payments is seeking a Business Development Manager to drive growth for the ChargebackHelp Sales Team. You’ll connect merchants, ISOs, and payment providers with innovative chargeback prevention solutions, shaping the future of global commerce.

You will influence strategic decisions, expand market presence at events, and collaborate across teams to ensure onboarding success and rapid adoption of solutions. This role requires a proactive, data-driven, and collaborative mindset.

Qualifications

• At least 3 years experience in card-not-present transaction processing and online payment industries.
• 5+ years in business development, sales, or revenue roles with growth targets.
• Strong knowledge of chargeback and dispute workflows in online payments.
• Proven ability to drive sales via data-driven analysis and value articulation.
• Excellent written and verbal communication with senior decision-makers.
• Collaborative, results-oriented and cross-functional mindset.
• Experience with CRM, pricing processes, and pipeline reporting.

Responsibilities

• Drive pipeline growth and convert opportunities to meet revenue targets.
• Influence buying decisions with consultative discovery and business cases.
• Represent ChargebackHelp at events to expand market presence.
• Partner with teams to ensure smooth onboarding and rapid value realization.
• Maintain accurate pipeline, market insights, and forecasting for growth.

Skills

Card-not-present payments

Sales & revenue growth

CRM proficiency

Data-driven analysis

Executive communication

Cross-functional collaboration

Relationship building

Industry knowledge

Tools

CRM platforms

Excel

Job description

Global Payments is seeking a Business Development Manager to drive growth for the ChargebackHelp Sales Team. You’ll connect merchants, ISOs, and payment providers with innovative chargeback prevention solutions, shaping the future of global commerce.

You will influence strategic decisions, expand market presence at events, and collaborate across teams to ensure onboarding success and rapid adoption of solutions. This role requires a proactive, data-driven, and collaborative mindset.