Global Managed Services Director - Business Apps

RSM US LLP; St. Louis (MO); On-site; USD 182,000 - 398,000; Full time

Job summary

RSM US LLP is a leading professional services firm for the middle market. This role leads multi-disciplinary managed services teams, delivering IT, finance, data analytics and security services with a focus on quality, efficiency and client satisfaction.

The position requires 10+ years in managed services leadership, cross-functional collaboration, and experience in finance transformation. Willingness to travel up to 25% is expected as the team collaborates globally.

Qualifications

• 10+ years of experience in leading managed services infrastructure build, transformation, delivery, and expansion.
• Experience driving people, process, and technology improvement across multiple groups aligned with strategy.
• Proven record of delivering high quality managed services to clients.
• Experience in leading projects related to finance transformation or financial systems selection/implementation.

Responsibilities

• Participate in leading managed services teams to deliver high quality managed services to our clients.
• Collaborate with leadership to build out managed services teams and delivery models globally.
• Drive process improvement and technology implementation for enhanced managed service delivery.
• Develop strategies to improve efficiency and effectiveness of our managed services offering.
• Collaborate with RSM’s global offices on client projects and international delivery expansion.
• Understand service lines across RSM and supply integrated delivery of managed services in IT, Finance as a Service, data analytics, security services and business applications.
• Lead multiple client managed service consulting engagements.
• Provide timely, high quality client service that meets or exceeds client expectations.

Skills

Leadership

Cross-functional

Delivery management

Strategic thinking

Client engagement

Education

Undergraduate Degree in finance or accounting or IT

Job description

RSM US LLP is a leading professional services firm for the middle market. This role leads multi-disciplinary managed services teams, delivering IT, finance, data analytics and security services with a focus on quality, efficiency and client satisfaction.

The position requires 10+ years in managed services leadership, cross-functional collaboration, and experience in finance transformation. Willingness to travel up to 25% is expected as the team collaborates globally.