Global Technology Program Manager

rsm; New York (NY); Hybrid; USD 180,000 - 240,000; Full time

Job summary

RSM is seeking a highly experienced Global Technology Program Manager to lead the development and deployment of the Global Audit Platform, a strategic multi-year transformation initiative designed to modernize how audits are delivered using digital technology across the global RSM network. Location is flexible but near an RSM US office; domestic and international travel is required.

The role requires leading cross-functional teams across product, UX, architecture, engineering, and operations,

Qualifications

• Bachelor's degree in Business, Accounting, Information Systems, Computer Science, Engineering, or related field.
• 8+ years of program management, product delivery, consulting, technology transformation, or related experience.
• Proven experience leading large-scale global enterprise technology programs involving multiple stakeholders and delivery teams.
• Strong understanding of Agile delivery methodologies and enterprise software development.
• Experience managing executive stakeholders and cross-functional teams.
• Exceptional written and verbal communication skills.
• Demonstrated ability to manage ambiguity and operate effectively within fast-paced transformation environments.

Responsibilities

• Lead complex cross-functional workstreams supporting the Global Audit Platform roadmap.
• Manage delivery across multiple teams including product management, user experience, architecture, engineering, methodology, operations, deployment, and change management.
• Develop and maintain integrated program plans, milestones, dependencies, risks, assumptions, and decision logs.
• Establish governance mechanisms and executive reporting processes to ensure transparency and accountability.
• Drive program execution against strategic objectives, timelines, budget expectations, and quality targets.

Skills

Program management

Agile delivery

Stakeholder management

Cross-functional leadership

Change management

Communication

Education

Bachelor's degree in Business, Accounting, Information Systems, Computer Science, Engineering, or related field

Job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

RSM is seeking a highly experienced Global Technology Program Manager to lead the development and deployment of RSM's Global Audit Platforms, a strategic multi-year transformation initiative designed to modernize how audits are delivered using digital technology across the global RSM network.

The Global Audit Platform is intended to provide a unified, scalable, AI-enabled audit experience that supports common audit methodologies, workflow orchestration, content management, analytics, quality management, and global collaboration across member firms.

Location is flexible, but it would be required to be near an RSM US office location. Domestic and international travel will be required for this position.

Key Responsibilities

Program Leadership

• Lead complex cross-functional workstreams supporting the Global Audit Platform roadmap.
• Manage delivery across multiple teams including product management, user experience, architecture, engineering, methodology, operations, deployment, and change management.
• Develop and maintain integrated program plans, milestones, dependencies, risks, assumptions, and decision logs.
• Establish governance mechanisms and executive reporting processes to ensure transparency and accountability.
• Drive program execution against strategic objectives, timelines, budget expectations, and quality targets.

Stakeholder Management

• Serve as a trusted advisor to senior business and technology leaders.
• Coordinate priorities across Assurance, Digital Solutions, Global Methodology, Operations, Quality Management, and member firms.
• Facilitate executive steering committees, program reviews, workshops, and decision forums.
• Build alignment among global stakeholders while balancing regional requirements and organizational priorities.

Vendor & Delivery Management

• Manage relationships with strategic delivery partners and vendors.
• Monitor vendor performance, contractual commitments, deliverables, and milestones.
• Escalate and resolve program issues impacting scope, quality, cost, or schedule.
• Coordinate delivery activities across internal and external teams.

Agile Delivery & Planning

• Support Agile planning processes including roadmap planning, PI planning, program increments, release planning, and MVP prioritization.
• Track dependencies across product, architecture, platform, infrastructure, UX, and deployment teams.
• Ensure program risks are proactively identified, assessed, communicated, and mitigated.
• Drive continuous improvement in delivery practices and operating models.

Organizational Readiness & Change

• Partner with change management and training teams to support adoption of the Global Audit Platform.
• Coordinate pilot initiatives, user feedback programs, readiness activities, and deployment planning.
• Assist in developing communications, leadership updates, and stakeholder engagement materials.
• Support the transition from current-state audit processes and technologies to future-state platform capabilities.

Qualifications

Required

• Bachelor's degree in Business, Accounting, Information Systems, Computer Science, Engineering, or related field.
• 8+ years of program management, product delivery, consulting, technology transformation, or related experience.
• Proven experience leading large-scale global enterprise technology programs involving multiple stakeholders and delivery teams.
• Strong understanding of Agile delivery methodologies and enterprise software development.
• Experience managing executive stakeholders and cross-functional teams.
• Exceptional written and verbal communication skills.
• Demonstrated ability to manage ambiguity and operate effectively within fast-paced transformation environments.

Preferred

• Experience within professional services, accounting, audit, risk advisory, or financial services organizations.
• Familiarity with external/statutory audit proces