Global Logistics Support Specialist - Ocean & Air

AppleOne Employment Services; Elk Grove Village (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

AppleOne Employment Services is seeking a Logistics Customer Support Specialist to ensure accurate, timely processing of logistics transactions and to maintain strong relationships with customers and internal teams. The role focuses on daily customer service and operational support for ocean and air freight accounts, with emphasis on documentation accuracy and coordination with overseas offices.

Experience in logistics, freight forwarding, or transportation is preferred, and knowledge of

Qualifications

• Previous experience in logistics, freight forwarding, transportation, or customer service preferred.
• Knowledge of import/export processes and air or ocean freight operations is a plus.
• Must have experience with Cargowise.
• Strong organizational skills and attention to detail.

Responsibilities

• Provide day-to-day customer service and operational support for ocean and air freight accounts.
• Process logistics-related transactions, maintain accurate records, and ensure documentation is completed correctly.
• Communicate with customers, internal departments, overseas offices, and other business partners to coordinate operational activities.

Skills

Logistics

Freight forwarding

Transportation

Customer service

Tools

Cargowise

Job description

AppleOne Employment Services is seeking a Logistics Customer Support Specialist to ensure accurate, timely processing of logistics transactions and to maintain strong relationships with customers and internal teams. The role focuses on daily customer service and operational support for ocean and air freight accounts, with emphasis on documentation accuracy and coordination with overseas offices.

Experience in logistics, freight forwarding, or transportation is preferred, and knowledge of