Global Logistics Programs Coordinator

EOS IT Solutions

Newark (CA)

Hybrid

USD 70,000 - 73,000

Full time

22 hours ago

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Job summary

EOS IT Solutions is seeking a Program Coordinator to support global logistics operations, order control, and program execution. You will coordinate between internal teams, 3PLs, warehouses, and stakeholders to ensure successful delivery of logistics programs and initiatives in a hybrid onsite/remote role.

The role emphasizes data-driven reporting, dashboards, and KPIs, with strong Excel and data-analysis skills.

Qualifications

Minimum of two years' experience in program coordination, logistics operations, supply chain, project coordination, or business operations.
Experience developing reports, dashboards, KPIs, and operational analytics.
Strong proficiency in Microsoft Excel, Google Sheets, and data analysis tools.
Experience coordinating multiple projects and priorities in a fast-paced environment.
Strong organizational and project management skills with exceptional attention to detail.
Ability to analyze operational data and translate findings into actionable recommendations.
Excellent verbal and written communication skills.
Strong stakeholder management skills with the ability to work effectively across multiple teams and functions.
Demonstrated ability to manage timelines, action items, and deliverables from initiation through completion.

Responsibilities

Coordinate day-to-day logistics programs and operational activities across multiple regions and stakeholders.
Support the onboarding and implementation of new programs, products, and operational initiatives.
Coordinate cross-functional activities required for operational readiness, including logistics, inventory, systems, reporting, and process documentation.
Monitor program performance and elevate risks, issues, and dependencies as needed.
Support global Order Control activities to ensure customer orders are processed accurately and fulfilled on time.
Monitor order status, inventory availability, and fulfillment activities to identify potential risks or delays.
Partner with logistics teams, warehouses, and stakeholders to resolve order-related issues.
Coordinate priority shipments and fulfillment activities to meet business requirements and service commitments.
Execute daily logistics transactions, including standard parcel, air freight, ocean freight, and white‑glove shipments.
Coordinate shipment bookings with carriers, freight forwarders, and logistics service providers.
Obtain and validate required trade compliance, customs, and dangerous goods (DG) documentation.
Provide shipping instructions to internal stakeholders and external logistics partners.
Monitor end‑to‑end shipment activity and ensure timely execution against established service levels.
Proactively identify, investigate, and resolve shipment exceptions, including delays, customs holds, delivery failures, and claims.
Respond to customer inquiries by providing shipment status updates and logistics process guidance.
Manage inbound and outbound logistics activities while maintaining accurate shipment records.
Serve as a primary point of contact between logistics operations and internal customers, project teams, procurement, manufacturing, and other cross‑functional stakeholders.
Coordinate daily activities with third‑party logistics providers (3PLs), freight forwarders, carriers, and vendors.
Support supplier and vendor onboarding activities, including process implementation and operational readiness.
Monitor logistics partner performance against agreed service levels and contractual obligations.
Escalate service issues and work collaboratively with vendors to drive corrective actions and continuous improvement.
Maintain strong working relationships with internal and external partners to ensure operational success.