Global Logistics Coordinator — Shipments & Ops Analytics

EOS IT Solutions; New York (NY); On-site; USD 56,000 - 62,000; Full time

Benefits offered by this job

Onsite parking

EV charging access

Complimentary breakfast and/or lunch

Snacks and beverages onsite

Employee discounts

Job summary

EOS IT Solutions is a Global Technology and Logistics company delivering collaboration and IT support to major industry leaders. This onsite, full-time role supports global logistics, coordinating shipments, and driving continuous improvement.

You will liaise with customers, carriers, freight forwarders, and 3PLs to ensure efficient movement. Strong Excel/Sheets, TMS/WMS/ERP experience, and excellent communication are essential.

Qualifications

• Minimum of two years' experience in logistics, transportation, supply chain operations, or fulfillment coordination.
• Experience managing domestic and international shipments through parcel, air, ocean, and specialized transportation modes.
• Strong understanding of freight forwarding customs processes, trade documentation, and supply chain operations.
• Experience working with transportation management systems (TMS), warehouse management systems (WMS), ERP systems, or case management platforms.
• Proficiency in Microsoft Excel, Google Sheets, and AI data analysis tools.
• Strong analytical and problem-solving skills with the ability to identify trends and recommend solutions.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong verbal and written communication skills with the ability to effectively engage stakeholders at all levels.
• Demonstrated ability to manage logistics exceptions and drive timely resolution.
• Customer-focused mindset with a commitment to service excellence and operational execution.

Responsibilities

• Execute daily logistics transactions, including parcel, air, ocean, and specialized shipments.
• Coordinate shipment bookings with carriers, freight forwarders, and logistics providers.
• Obtain and validate required trade compliance, customs, and dangerous goods documentation.
• Provide shipping instructions to internal stakeholders and external partners.
• Monitor end-to-end shipment activity and ensure timely execution against service levels.
• Identify and resolve shipment exceptions such as delays, holds, or delivery failures.
• Respond to customer inquiries with shipment status updates and guidance.
• Manage inbound and outbound logistics activities and maintain shipment records.

Skills

Logistics coordination

Data analysis

Excel & Sheets

Communication

Problem solving

Stakeholder engagement

Tools

TMS

WMS

ERP systems

Salesforce Service Cloud

Power BI

Tableau

Job description

EOS IT Solutions is a Global Technology and Logistics company delivering collaboration and IT support to major industry leaders. This onsite, full-time role supports global logistics, coordinating shipments, and driving continuous improvement.

You will liaise with customers, carriers, freight forwarders, and 3PLs to ensure efficient movement. Strong Excel/Sheets, TMS/WMS/ERP experience, and excellent communication are essential.