Global Logistics Operations Manager

JAS Forwarding (usa), Inc.; San Francisco (CA); On-site; USD 120,000 - 140,000; Full time

Job summary

JAS Forwarding (USA), Inc. is seeking an Operations Manager to oversee import/export activities via air/ocean, warehousing, and customs brokerage, ensuring branch operational excellence.

The role focuses on achieving KPIs, managing workflows, and coordinating with sales, warehousing, and support teams. The ideal candidate will have 7+ years in freight forwarding operations, 5+ years of supervisory experience, and strong leadership in a fast-paced environment, with proficiency in CargoWise and MS

Qualifications

• Bachelor's degree preferred.
• 7+ years of Freight Forwarding operations experience (air/ocean, warehousing, customs brokerage).
• 5+ years of supervisory/managerial experience.
• CargoWise (C1) experience is a plus.
• Proficiency in MS Office Suite.

Responsibilities

• Ensure branch compliance with JAS processes and governmental standards.
• Meet KPIs and manage KPIs using dashboards.
• Oversee branch operations, workload distribution and customer requirements.
• Maintain relationships with customers and carriers.
• Coach and mentor staff; conduct performance evaluations.

Skills

Leadership

KPI management

PowerBI

Freight forwarding operations

Multitasking

Education

Bachelor's degree

Tools

CargoWise (C1)

Microsoft Office

Job description

JAS Forwarding (USA), Inc. is seeking an Operations Manager to oversee import/export activities via air/ocean, warehousing, and customs brokerage, ensuring branch operational excellence.

The role focuses on achieving KPIs, managing workflows, and coordinating with sales, warehousing, and support teams. The ideal candidate will have 7+ years in freight forwarding operations, 5+ years of supervisory experience, and strong leadership in a fast-paced environment, with proficiency in CargoWise and MS