Global Logistics Customer Service & Booking Agent

Expeditors; Irving (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid Vacation

Health Plan

Life Insurance

Employee Stock Purchase Plan

Training and Development Program

Growth opportunities

Employee Referral Program Bonus

Job summary

Expeditors is hiring for a Distribution Customer Service and Booking Agent in Irving, TX. This full-time role supports order input, paperwork, reporting, and system transactions in a high-value warehouse and office environment within Expeditors’ global logistics network.

The position requires a high school diploma (college degree a plus), data entry accuracy, and Excel proficiency, with experience in customer service or logistics. Bilingual abilities are a plus but not required.

Qualifications

• Experience in customer service or logistics is preferred.
• Accurate data entry and proficiency in Excel required.
• Warehouse/office environment experience is a plus.

Responsibilities

• Enter, release and update orders and transactions in the WMS.
• Prepare shipping and receiving paperwork and labels.
• Run routine reports for supervisors.
• Monitor order status and flag exceptions before cut-off.
• Coordinate with floor operators to align physical and system activity.
• Communicate with internal teams and customer contacts.

Skills

Data entry

Customer service

Attention to detail

Team player

Excel

Education

High school diploma or equivalent

College degree a plus

Tools

WMS

ERP systems

Job description

Expeditors is hiring for a Distribution Customer Service and Booking Agent in Irving, TX. This full-time role supports order input, paperwork, reporting, and system transactions in a high-value warehouse and office environment within Expeditors’ global logistics network.

The position requires a high school diploma (college degree a plus), data entry accuracy, and Excel proficiency, with experience in customer service or logistics. Bilingual abilities are a plus but not required.