Global Logistics Agent — Billing, Tracking & Shipments

Expeditors; Brisbane (CA); Vor Ort; USD 30.000 - 41.000; Vollzeit

Benefits dieser Stelle

Paid Vacation

Holidays

Flexible Days

Paid Sick Time

401(k) Match

Stock Purchase Plan

Health Savings Account

Life Insurance

Parental Leave

Dependent Care FSA

EAP

Learning & Development

Education Assistance

Zusammenfassung

Expeditors is seeking a local candidate in the United States to maintain high service levels through efficient daily operations and precise data handling. The role emphasizes timely shipment processing, accurate billing, and clear communication with customers and providers.

You will collaborate across teams to ensure compliance, complete cross-training, and uphold Expeditors’ standards. The position requires proficiency with mainframe systems, 10-key by touch, and the ability to work under

Qualifikationen

• Fully proficient with various software applications (mainframe systems).
• 10-key by touch proficiency.
• Ability to work independently with minimal supervision.
• Identify opportunities for improvement and develop procedures to implement.

Aufgaben

• Ensure smooth and timely shipment process flow.
• Ensure accurate and timely data entry into the operational system.
• Track and trace shipments.
• Provide proactive and clear communication to internal and external customers.
• Ensure accurate and timely client billing, including dispute resolution.
• Understand customer expectations to meet SOP and KPI requirements.
• Comply with company policies and external regulations.
• Cross-train to support team coverage.
• Represent Expeditors to customers, service providers, and agencies.
• Review files and complete billing with accuracy and timeliness.
• Review invoices and send charges.
• Manage destination charges and special billing procedures (e.g., White Glove).
• Post financial transactions promptly.
• Monitor accounting and billing reports.
• Ensure files are settled and closed out; meet internal standards.
• Support audit readiness with proper documentation.

Kenntnisse

Mainframe systems

10-key by touch

Independent work

Process improvement

Tools

Billing system

Jobbeschreibung

Expeditors is seeking a local candidate in the United States to maintain high service levels through efficient daily operations and precise data handling. The role emphasizes timely shipment processing, accurate billing, and clear communication with customers and providers.

You will collaborate across teams to ensure compliance, complete cross-training, and uphold Expeditors’ standards. The position requires proficiency with mainframe systems, 10-key by touch, and the ability to work under