Global Logistics Coordinator - Customer-Focused Freight Ops

Expeditors International; Northern (KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid Vacation

Health Plan

Life Insurance

401(k) Retirement Savings Plan (US)

Employee Stock Purchase Plan

Training and Personnel Development

Job summary

Expeditors International is seeking a Logistics Coordinator in the United States to identify customer transportation needs, book and schedule orders, and ensure timely, accurate movement of freight with strong service.

Responsibilities include handling documentation, updating shipment data in the operating system, coordinating with customers and vendors, and monitoring performance for improvements while maintaining compliance with policies and regulations.

Qualifications

• Minimum: High School Diploma; excellent customer service and interpersonal skills.
• Preferred: Bachelor's degree in Business, Supply Chain/Logistics or related field.

Responsibilities

• Receive, book and schedule transportation orders to ensure timely and accurate freight movement.
• Prepare, handle and process documentation (air waybills, commercial docs, customs/regulatory docs).
• Update shipment information in the operating system promptly and accurately.
• Communicate effectively with customers, vendors and Expeditors network via email, phone and in person.
• Monitor reports to understand performance and opportunities for development.
• Meet KPIs in support of department and company goals.

Skills

Customer service

Interpersonal skills

Communication

Attention to detail

Problem solving

Team collaboration

Education

High School Diploma

Bachelor's degree in Business or related field

Job description

Expeditors International is seeking a Logistics Coordinator in the United States to identify customer transportation needs, book and schedule orders, and ensure timely, accurate movement of freight with strong service.

Responsibilities include handling documentation, updating shipment data in the operating system, coordinating with customers and vendors, and monitoring performance for improvements while maintaining compliance with policies and regulations.