Global Localization Program Manager II

Amazon Inc.; New York (NY); On-site; USD 107,000 - 143,000; Full time

Job summary

Amazon Advertising LLC in New York, NY is seeking a Program Manager II to lead localization programs across text, video and image content. You will collaborate with language specialists, engineers and external vendors to deliver high-quality marketing content.

Responsibilities include end-to-end project management, CAT-tool administration, risk planning and KPI governance. Travel up to 30% may be required as part of cross-functional alignment and vendor engagement.

Responsibilities

• Manage localization projects end-to-end including text, video and image content, working closely with language specialists, applied scientists, software engineers, internal business partners, external vendors and other departments.
• Contribute to LLM-based model development in collaboration with applied scientists and software engineers, defining operational requirements and quality thresholds.
• Develop customer-based project plans and workflows; manage time, budget, resources and quality control for localization programs.
• Monitor external vendor quality and investigate quality variation, ensuring best in class marketing content and adherence to brand localization standards.
• Set up projects in proprietary CAT (Computer-Assisted Translation) tool, resolve CAT-tool related client and vendor issues and address knowledge gaps.
• Create schedules, identify and communicate risks to stakeholders, define risk mitigation strategies, and facilitate appropriate localization solutions.
• Develop system requirements to streamline and simplify tools used to manage and enhance localization productivity, accuracy, and effectiveness.
• Write, edit, review and maintain localization process documents and technical specifications.
• Manage third party Language Service Provider relationships by establishing project requirements and leading cost negotiations.
• Manage cross-functional teams and/or third party vendors for implementation of localization project/program requirements.
• Develop, implement, and govern KPI reporting for a portfolio of localization programs, providing visibility to the milestones and performance across all projects, and using this data to drive/influence business decisions.

Job description

Amazon Advertising LLC in New York, NY is seeking a Program Manager II to lead localization programs across text, video and image content. You will collaborate with language specialists, engineers and external vendors to deliver high-quality marketing content.

Responsibilities include end-to-end project management, CAT-tool administration, risk planning and KPI governance. Travel up to 30% may be required as part of cross-functional alignment and vendor engagement.