Global Legal Operations Director: Strategy & Execution

Johnson & Johnson Co.; New Brunswick (NJ); Sur place; USD 180 000 - 240 000; Plein temps

Résumé du poste

We are seeking a Director, Global Legal Operations to be based in New Brunswick, NJ, to lead a globally distributed team and drive operational excellence across the Legal Organization. The role partners with legal leadership, functional teams, and business partners to implement common operating practices, processes, tools, metrics, and service delivery across geographies.

This position reports to senior Legal leadership and requires strategic thinking, operational discipline, and strong change

Responsabilités

• Lead, develop, and manage a globally distributed team of approximately five Legal Operations Team Leads, establishing clear priorities, roles, accountability, and performance expectations.
• Build the capabilities of Legal Operations leaders through coaching, feedback, development planning, succession planning, and knowledge sharing.
• Create a cohesive global Legal Operations team with consistent ways of working while recognizing appropriate regional and practice-area differences.
• Translate Global Legal Organization strategy and priorities into actionable Legal Operations plans, programs, standards, and measurable outcomes.
• Serve as a strategic partner to Legal leadership and other stakeholders on the operational effectiveness of the function.
• Establish clear governance and decision rights for global Legal Operations initiatives and drive accountability for execution.
• Drive continuous process improvement and global alignment across Legal, identifying opportunities to simplify, standardize, automate, or eliminate inefficient processes.
• Develop global standards, playbooks, governance frameworks, and operating procedures for priority Legal processes.
• Partner with legal practice groups and regional teams to map current-state processes, identify pain points and root causes, develop target-state processes, and lead implementation.
• Establish mechanisms to prioritize improvement opportunities based on business impact, operational pain, risk, strategic alignment, readiness, resourcing, and stakeholder support.
• Identify and scale successful practices across regions and practice groups rather than allowing duplicative processes and solutions to develop independently.
• Develop appropriate KPIs and service measures to assess cycle time, quality, cost, adoption, stakeholder experience, capacity, and operational performance.
• Lead change-management and adoption efforts necessary to ensure new processes become embedded ways of working.
• Evaluate how Legal work is received, prioritized, resourced, routed, and delivered and identify opportunities to improve the Legal service-delivery model.
• Establish consistent approaches to intake, matter/work management, prioritization, escalation, and service levels where appropriate.
• Partner with Legal leadership to ensure work is delivered using the appropriate combination of internal resources, external providers, technology, automation, and alternative service-delivery models.
• Support workforce, capacity, and demand planning and identify opportunities to deploy Legal resources more effectively.
• Develop scalable global models that improve consistency while preserving appropriate flexibility for risk, regulatory, jurisdictional, and business requirements.

Description du poste

We are seeking a Director, Global Legal Operations to be based in New Brunswick, NJ, to lead a globally distributed team and drive operational excellence across the Legal Organization. The role partners with legal leadership, functional teams, and business partners to implement common operating practices, processes, tools, metrics, and service delivery across geographies.

This position reports to senior Legal leadership and requires strategic thinking, operational discipline, and strong change