Global Learning Ops Lead – Hybrid, Data-Driven

S.C. Johnson & Son, Inc. in; Racine (WI); Hybrid; USD 90,000 - 130,000; Full time

Job summary

SC Johnson in Racine, Wisconsin seeks a Learning Operations Manager to lead Global L&D programs, optimize operations, and drive scalable learning solutions across the enterprise.

You’ll guide instructional design, LMS administration, and learning tech teams, partner with HR and IT, and use data to improve learning experiences, governance, and delivery while promoting a culture of continuous improvement and inclusion.

Qualifications

• Bachelor’s degree or equivalent relevant experience; 7+ years in learning and development, learning operations, or related field.
• +7 years of experience with enterprise learning management systems and learning technologies, including evaluation, implementation, optimization, or governance of technology solutions.
• +5 years of experience leading and developing teams, including coaching, performance management, prioritization, and resource allocation.
• +3 years of experience managing work intake, project portfolios, resource capacity, budgets, vendors, and operational performance.

Responsibilities

• Lead the Learning Operations team including instructional design, LMS administration, and learning operations.
• Oversee intake, prioritization of learning requests, project assignments, and capacity planning.
• Develop and execute the global learning technology roadmap and governance.
• Establish enterprise learning measurement, analytics, and reporting to drive business impact.
• Partner with HR, IT, and business units to optimize platforms, localization, automation, and AI-enabled solutions.

Skills

Team leadership

Learning strategy

Stakeholder management

Analytical skills

Change management

Communication

Education

Bachelor’s degree or equivalent

Tools

Workday Learning

Articulate 360

Learning platforms

AI-enabled learning tech

Job description

SC Johnson in Racine, Wisconsin seeks a Learning Operations Manager to lead Global L&D programs, optimize operations, and drive scalable learning solutions across the enterprise.

You’ll guide instructional design, LMS administration, and learning tech teams, partner with HR and IT, and use data to improve learning experiences, governance, and delivery while promoting a culture of continuous improvement and inclusion.